Administration Support Officer

Job description

Agency Department of Children and Families Work unit Regional Services Greater Darwin

Job title Administration Support Officer Designation Administrative Officer 3

Job type Full time Duration Ongoing

Salary $66,773 - $71,746 Location Darwin

Position number 2378 RTF Closing 28/09/2025

Contact officer Bianca Harris, Business Manager on or

About the agency

Apply online

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY

QUALIFICATIONS.

Information for applicants – inclusion and diversity and Special Measures recruitment plans

The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with

disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss

this with the contact officer. For more information about applying for this position and the merit process, go to the OCPE website.

Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go to the

OCPE website.

Primary objective

Provide high quality and confidential administrative, reception and secretarial support to the operational offices and leadership group

within the Greater Darwin Region, Department of Children and Families in the provision of regional corporate support services.

Key duties and responsibilities

1. Arrange, process and acquit official duty travel requirements including booking flights, accommodation and transport for staff and

clients ensuring compliance with legislation and Northern Territory Government (NTG) and departmental policies and procedures.

2. Purchase and receive goods and services within procurement guidelines ensuring accurate acquittal and reconciliation of corporate

credit card.

3. Provide administrative support to offices, including reception duties, minute taking and co-ordinating venue bookings and catering.

4. Provide training and support to staff on NTG, Agency and work unit administrative processes and procedures including travel, finance

and procurement.

5. Provide administrative support to other Greater Darwin Region Business Units as required.

6. Participate in an after-hours roster and assist in delivering the Department's statutory welfare group responses in accordance with the

Emergency Management Act.

Selection criteria

Essential

1. Previous practical experience in an administrative support role, incorporating secretarial support, reception duties, financial processes

and administering and coordinating staff travel.

2. Demonstrated ability to use a range of software packages preferably including complex client databases, word processing,

spreadsheets, records and financial management systems without the assistance of artificial intelligence applications.

3. Well-developed organisational and time management skills with a proven ability to work in an environment of continuous change with

attributes of flexibility and adaptability.

4. Well-developed communication and interpersonal skills to interact professionally with a range of internal and external stakeholders

and members of the public, using diplomacy, discretion, and empathy in dealing with confidential and sensitive information.

5. Demonstrated emotional resilience in difficult circumstances and ability to respond positively in a high pressure, and at times,

confronting work environment.

6. Demonstrated ability to work respectfully and professionally within a culturally diverse workplace servicing a diverse client base.

1. Ability to work independently and as a member of a team, to achieve timely outcomes in a busy work environment while maintaining

high standards of accuracy and attention to detail.

8. Demonstrated ability to work within legislation, policy, procedures and determinations related to employment, records management,

procurement, and financial management.

Desirable

1. Sound working knowledge of TRM (Territory Records Manager) or other similar electronic record management systems.

2. Northern Territory driver licence or ability to obtain prior to commencement.

Further information

The recommended applicant will be required to hold a current Working with Children Clearance notice and undergo a criminal history

check (a criminal history will not exclude an applicant from this position unless it is a relevant criminal history).