Customer Service Officer

14 hours ago


Walkervale Queensland, Australia MAX Full time $40,000 - $60,000 per year

Introduction
At MAX we will support you in your journey as you embark on a customer service career that sees you contributing to your community.

This is more than a receptionist role. As the Customer Service Officer based at you will find that no two days are the same. If you are looking for variety in your role, then this the job for you.

As well as being the face of MAX Employment, meeting and greeting customers and assisting them with their enquiries, you will also provide administrative support and assistance to the team in their day to day activities.

You will be joining a team

  • Which is diverse, supportive and respectful
  • Where knowledge, ideas and enthusiasm are well received
  • Where your colleagues are passionate about providing exceptional service and delivery to their stakeholders

The opportunity

  • Work in a supportive, fun and productive team in a unique customer service role
  • Display your solid organisational and administration skills
  • Be able to provide the right tools and advice to support our customers
  • Deal with a range of customer enquiries creating variety in your day
  • Learn about employment services and contribute to making a difference in our customers' lives
  • Career advancement opportunities

About You

  • Experienced customer service guru
  • Confident and highly self-motivated
  • Resilient
  • Team player
  • Strong administration skills
  • Ability to multitask
  • Hold or ability to obtain Working with Children Card/Blue Card
  • QLD - Hold a current Blue Card (you will be required to obtain a Blue Card prior to being offered employment and reimbursement provided on commencement if successful)
  • Be able to obtain a registered myGOVID name prior to commencing employment

Benefits

  • Gender neutral paid parental leave of 12 weeks
  • Superannuation contributions paid for women during the first 12 weeks of any unpaid parental leave
  • 5 weeks annual leave after 3 years service
  • Access to long service leave after 5 years service
  • Extensive leave provisions including domestic abuse, community service, study leave
  • Ability to purchase or cash out annual leave
  • Education assistance and study leave
  • Flexible working arrangements
  • Proven career development and promotion opportunities

Diversity and Inclusion
We are proud to hold the Workplace Gender Equality Agency (WGEA) Employer of Choice Citation and be a recognised Disability Confident Company.

At MAX, we value diversity - in the backgrounds, ideas, work styles and perspectives of our team. We strongly encourage people with disability, Aboriginal & Torres Strait Islander people, mature aged workers and people from culturally and linguistically diverse backgrounds to apply.

We adhere to the National Principles for Child Safety and require all team members to be committed to child safety and well-being. Our induction and training will provide you with these principles, including having an understanding of children's developmental needs and culturally safe practices.

Next steps
If you require an adjustment to the recruitment process for reasons of equal opportunity, please call a member of our Recruitment Team on or email before you submit your application.

To view a copy of the position description

PD - Customer Service Officer



  • Walkervale, Queensland, Australia MyState Bank Full time $90,000 - $120,000 per year

    Join us at a defining moment in our journey. With the merger of MyState Bank and Auswide Bank, we're combining over 120 years of experience and expanding our presence across Australia's East Coast. This transformation brings bold opportunities to modernise systems, simplify customer experiences, and create a stronger, more innovative organisation.This is...


  • Walkervale, Queensland, Australia MyState Bank Full time $60,000 - $72,000 per year

    Begin Your Career with Impact — Join Our Customer Care TeamExciting things are happening at Auswide Bank As we enter a dynamic new chapter of growth, we're on the lookout for passionate, customer-focused individual to join our Customer Care team.Following the merger of MyState and Auswide Bank, we're proud to be part of a powerful group of trusted brands...


  • Walkervale, Queensland, Australia Sunwater Full time $80,000 - $120,000 per year

    Work.Join Sunwater as a Cultural Heritage Officer where you'll work closely with the Cultural Heritage Specialist and relevant stakeholders for the Paradise Dam Improvement project, supporting the development and implementation of terms as agreed with the relevant parties in the cultural heritage management plan.As Cultural Heritage Officer at Sunwater, you...


  • Cooktown, Queensland, Australia Cook Shire Council Full time $71,996 - $77,702 per year

    Cook Shire Council is seeking aCustomer Service Officerto join our dedicated front office team. This is a unique opportunity for someone who thrives in a fast-paced environment, loves engaging with people and take pride in delivering top-notch customer service. Make a real difference by supporting the community with up to date information and inquiries.You...


  • Southport, Queensland, Australia Limitless Wealth Group Pty Ltd Full time $60,000 - $80,000 per year

    Limitless Wealth Group is a successful, growing financial planning firm based in Southport on the Gold Coast. We are dedicated to helping our clients achieve their financial goals and maximise their wealth. Our team of experienced professionals is committed to delivering exceptional results and consistently exceeding the expectations of our clients.As a...


  • Stapylton, Queensland, Australia Adbri Pty Ltd Full time $60,000 - $80,000 per year

    The RoleWe're looking for a friendly, reliable, and adaptable Customer Service Officer to join our team at Adbri Masonry, Stapylton, working rotating shifts between 6:30am and 4:30pm, Monday to Friday.In this hands-on, full-time role, you will support our sales team by delivering outstanding customer service. If you're great at multitasking, enjoy fast-paced...


  • Glanmire, Queensland, Australia Bendigo Bank Full time $60,000 - $80,000 per year

    It starts here. With Bendigo Bank… and you.We've never been 'just a bank'. Just like you should never be 'just an employee'. We're united in our belief that in banking, better can be bigger, and together we're making it happen.Your role as a Customer Service Officer puts you in the driver's seat of our service delivery, giving you the autonomy to do what...


  • Brisbane Airport, Queensland, Australia Secure Parking Pty Ltd. Full time $45,000 - $65,000 per year

    **Before you apply, are you: Energetic: You can tackle any situation with enthusiasm and determination. Enthusiastic: You're highly motivated and naturally enthusiastic about what you do and that's reflected in the way you behave and talk. Empathetic: You are friendly, personable and a team player. You genuinely care about providing exceptional service to...


  • Walkervale, Queensland, Australia Ingenia Communities Group Full time $90,000 - $120,000 per year

    At Ingenia, We're All About Building Belonging.As an ASX 200 listed company, Ingenia owns and operates a growing network of over 100 lifestyle communities and holiday parks across Australia. Our portfolio includes over 15,700 income-generating sites, with more than 11,000 residents calling our communities home each day, and over 1.2 million guest nights...

  • Junior Crew Member

    2 days ago


    Walkervale, Queensland, Australia Burger Urge Full time $40,000 - $60,000 per year

    Junior Crew Member Burger Urge Bundaberg SugarlandBurger Urge (BU) has been making delicious and juicy burgers for 18 years We believe in making burgers the way they should be. We use premium local ingredients for our delicious, classic, and on-trend recipes.Burger Urge is a fast-growing and dynamic restaurant chain with a passion for burgers. We are looking...