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Customer Care Representative

2 weeks ago

Walkervale Queensland, Australia MyState Bank Full time $58,000 per year

Begin Your Career with Impact — Join Our Customer Care Team
Exciting things are happening at Auswide Bank As we enter a dynamic new chapter of growth, we're on the lookout for passionate, customer-focused individual to join our Customer Care team.

Following the merger of MyState and Auswide Bank, we're proud to be part of a powerful group of trusted brands — MyState Bank, Auswide Bank, SelfCo, and TPT Wealth — united in our commitment to putting people first and delivering exceptional banking experiences.

As a Customer Care Representative, you'll be the friendly voice of Auswide Bank, helping customers navigate their banking needs with confidence, kindness and clarity. Your role is about more than just answering phone calls — it's about building relationships, solving problems and making every interaction meaningful.

We're looking for people who thrive in fast-paced environments, enjoy connecting with others, and bring positive energy to the workplace. Previous experience in retail, hospitality or any customer-facing role is great, but what matters most is your enthusiasm to learn, collaborate and grow. You'll receive hands-on training and ongoing support to help you build your skills and confidence.

At Auswide Bank, we celebrate career growth, lifelong learning and team culture. From exploring new ideas to celebrating wins together, you'll feel connected and supported. You'll also gain access to face-to-face training and opportunities across the organisation, whether you want to stay in Customer Care or branch out into other areas of financial services.

This role offers a competitive salary of $58, full-time) plus super, and the chance to build a meaningful career in a values-driven organisation.

Ready to Launch Your Career?
Apply by midnight Sunday 14 August 2025. We review applications as they come in, so don't wait — your future could start today. Got questions? Reach out to us at — we'd love to hear from you.

Employment with Auswide Bank is subject to a Bankruptcy, Police, and Credit check to ensure your suitability for the finance sector. MyState Limited is proud to be an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees.