Hospitality Services Assistant

About the role:

Mater Private Hospital Bundaberg is looking for experienced Hospitality Services Assistants to join our dedicated Food Services team, delivering exceptional care and support to patients and visitors.This is a permanent part-time role, offering 20 hours per week. This is a fantastic opportunity to become part of our friendly hospitality team, delivering compassionate care and exceptional service to the local community. Immediate start available in December.

We offer a variety of shifts across a 7-day roster, including:

• Early mornings: 6:00 AM – 12:30 PM
• Afternoons: 6:30 AM – 2:00 PM
• Late shifts: 11:30 AM – 7:30 PM or 2:00 PM – 8:00 PM

Flexibility to work across all shift patterns is essential to be considered for this position. 

Mater Private Hospital Bundaberg has been caring for the people of Bundaberg and surrounds since 1946. Our 59-bed facility is dedicated to supporting our community to live happy and healthy lives. The hospital is equipped with four operating theatres, a day surgery unit and offers a full complement of medical specialist services.

Salary range: $ $34.52 (Operational Officer Level 2) per hour plus superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits 

What you'll be doing

As a Hospitality Services Assistant you will be involved in a variety of activities throughout the day, including but not limited to:

• Assisting in the kitchens with food preparation
• Maintaining a clean and hygienic environment within the hospital
• Ensuring the highest standard of patient care by preparing, assembling, and delivering meals.
• Pot and dish washing and kitchen cleaning
• Verify meal eligibility by comparing client information to food requirements
• Learn and use appropriate food and drink terminology and pronunciation
• Ability to apply critical thinking, problem solving and effectively deal with complexity

About you

For this position we offer to opportunity to expand your skillset by gaining experience in our kitchen and hospitality team and gain experience in food services, room service and cleaning areas where suitable.

We are ideally looking for candidates that have:

• Previous experience in a hospital or hotel cleaning/food services role
• A background in managing medical and dietary requirements, with experience monitoring allergies and a variety of specialized diets, will be highly regarded.
• Ability to work as a member of a multi-disciplinary team
• Knowledge of current food hygiene principles, practices, and legislation
• Ability to recognise and prioritise tasks effectively
• Ability to engage with a variety of people.

Why join us?

Mater is Queensland's largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We're leaders in healthcare, education,  fundraising & philanthropy and research — and it's our people who make the difference.

We're looking for passionate individuals to join our team and help shape the future of care. At Mater, you'll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland's Largest and Most Innovative Not-for-Profit Healthcare Team.

Be part of something bigger. Make your move with Mater. #MAKEYOURMATERMOVE

Applications close on Tuesday 2nd December 2025. Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.

For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage.

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.