Administration Officer

Professional Certification Group (PCG) is a leading provider of building approval services across Queensland, Victoria, and New South Wales. With offices in Hendra, Kingscliff, Melbourne, and Sydney, we proudly support a diverse client base and uphold a reputation for quality, compliance, and exceptional customer service.

We are currently seeking a full-time Administration Officer to join our friendly and professional team at our Hendra office.

About the Role

In this dynamic and fast-paced role, you will support our building approval process through accurate and efficient administration. You'll work closely with certifiers, clients, and government bodies to ensure smooth and timely progression of applications and inspections.

Key Responsibilities

• Lodge applications, inspection documents and details into internal software

• Liaise with local councils and government departments to process searches and minor applications

• Check and verify certificates and inspection notices for accuracy and completeness

• Coordinate and issue final certificates once all inspections and documents are complete

• Manage inspection bookings and scheduling to ensure efficiency

• Provide general advice and support to clients throughout the application process

• Maintain positive, professional relationships with clients and team members

About You

• Strong work ethic and reliable

• High attention to detail and excellent organisational skills

• Exceptional phone manner and customer service skills

• Ability to multi-task and prioritise effectively

• Professional, positive and approachable communication style

• Proficient with Microsoft Office (Word, Excel, Outlook)

• Experience in the construction or building industry is an advantage but not essential

Why Join Us?

• Be part of a supportive, friendly team

• Gain valuable industry experience

• Contribute to a growing and well-regarded company

• Long-term career opportunities available for the right candidate

How to Apply

Please submit your Cover Letter and CV via the link below.

Applications without a Cover Letter will not be considered.

If you have any questions about the role, feel free to call Laura Hurkett on