Client Engagement Officer

2 weeks ago


Adelaide, South Australia Lift Health Group Full time $60,000 - $80,000 per year

Your Role:

This hybrid role provides assistants to the business development and administrative functions, giving the opportunity to drive client engagement while ensuring our service delivery runs smoothly behind the scenes. You will be the first point of contact for prospective clients and referral partners, and play a vital role in supporting our clinical and operations teams.

Key Responsibilities:

  • Make outbound calls to cold and warm leads, past clients, and referral networks
  • Build rapport quickly and communicate the value of our services
  • Liaise with the scheduling team and assist the Business Development Manager with client onboarding
  • Provide administrative support to the clinical and management teams
  • Process client information, referrals, and service agreements accurately
  • Maintain CRM and scheduling systems with up-to-date records
  • Assist with internal documentation, reporting and compliance tasks
  • Liaise with third parties such as support coordinators, GPs, and case managers

What We're Looking For:

  • Previous experience in sales, customer service, or admin support
  • Excellent communication and interpersonal skills
  • Highly organised with strong attention to detail
  • A genuine interest in healthcare and allied health services
  • Proficiency with Microsoft Office and CRM/scheduling tools
  • Ability to work independently while contributing to a collaborative team

Are you passionate about healthcare and driven by results? Lift Health Group is looking for an enthusiastic Client Engagement Officer

Please email your interest and CV to



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