Employee Relations Consultant

Within the People & Culture division sits our Employee Relations (ER) team who provide specialist advice and support to employees and leaders across our organisation.

The ER team is responsible for:

• Providing expert advice and support to our people leaders and employees to effectively manage and resolve often complex people related matters including disciplinary procedures, consequence management, complaints, interpersonal conflict and performance counselling.
• Conducting investigations including in relation to Workplace Bullying, Sexual Harassment, Discrimination and Harassment, Conflicts of Interest, misuse of Bank systems, data loss, breaches of lending policy etc
• Managing our industrial arrangements to ensure they are commercial, compliant, and relevant.
• Creating and maintaining contemporary policies and frameworks to ensure conduct, behaviours and conditions of employment are managed consistently, supporting our Group strategy, culture and values.

We currently have a fantastic full-time opportunity to join the ER team as an Employee Relations Consultant (permanent role). Reporting to the Senior Manager Employee Relations you will provide high quality, accurate and timely advice to help support and educate our people leaders and employees across a broad range of people related matters including Bank policies, Code of Conduct and Values, Consequence management framework, disciplinary procedure, employee complaints procedure and Enterprise Agreement. This role will give you the opportunity to partner with stakeholders as a trusted advisor and to meaningfully contribute to the Bank's success.

To succeed in this role, you will be able to demonstrate a genuine interest in ER and be passionate about developing yourself in this specialist area. The ER team have a wealth of experience to share and are excited to add a new member to their team who will contribute strongly whilst being supported in their learning and development. No two days are the same in ER, and you will manage a diverse range of people related matters, continuously learning and developing your career.

Join a geographically dispersed but virtually connected team who are engaged, supportive, and collaborative. You'll be coached and mentored by an experienced leadership team who will value your input and ideas.

This role will preferably be based in Melbourne or Bendigo in a hybrid approach, working in the office and from home to support the achievement of team and individual goals, learning and development, and work/life balance. We offer flexible work options that put our people first, and a hybrid model with a minimum requirement of 60% of your time per week in the office.

As an Employee Relations Consultant you'll:

• Advise and support people leaders and employees to effectively address misconduct, complaints and interpersonal conflict consistent with the Bank's Disciplinary procedure, Complaints Procedure for Employees and Consequence Management framework.
• Effectively manage investigations regarding employee misconduct which includes producing all relevant artefacts such as notification, warning and dismissal letters. Additionally, support and partner with Senior Consultants and Senior Managers to conduct complex workplace investigations including in relation to Workplace Bullying and Sexual harassment.
• Provide accurate and practical advice regarding the application of Bank policies, Code of Conduct and Values, Enterprise Agreement, and other employment related matters.
• Provide advice and support to people leaders and employees consistent with the Bank's Performance Counselling procedure.
• Regularly review, understand and practically apply amendments to industrial instruments and Bank policies, procedures and systems.
• Respond in a timely and accurate manner to various internal queries received regarding Bank policies and procedures. Additionally, responding to matters received from external parties including the Fair Work Commission and Finance Sector Union, in addition to requests regarding the Australian Banking Association Conduct Background Check Protocol and ASIC Protocol.

 What you'll bring to the role:

• Strong written and verbal communication skills
• A demonstrated ability to effectively understand and manage risk
• Strong stakeholder engagement and management skills
• Strong organisational and time management skills to confidently manage multiple competing priorities
• A demonstrate ability to contribute strongly to the success of a team
• Strong problem solving and dispute resolution skills
• Demonstrated resilience and ability to work in a fast-paced and often complex environment
• Genuine passion and interest in developing your HR career in the ER space
• Whilst desirable, but not mandatory, a qualification in Human Resources or a related discipline, or be working towards a relevant qualification
• Whilst desirable, but not mandatory, experience in advising people leaders and/or employees about Bank policies, procedures, processes and/or systems
• Whilst desirable, but not mandatory, an understanding of employment legislation, awards, and enterprise agreements

For additional information regarding this fantastic opportunity, please check out the attached Position Description.

 Position Description - Consultant Employee

Please note, all internal candidates are required to notify their immediate leader when applying for a new career opportunity and you will be asked to acknowledge you have done so upon submission of your application.

Contact the Senior Talent Acquisition Advisor for a confidential discussion if you would like to discuss the position further. 

Cat Johnson

Due to the Summer Office Closure period, applications will not be reviewed until the new year (week commencing 5th January).