Employee Relations Specialist

**The opportunity**:
Our People Connect team is growing We’re on the lookout for an Employee Relations Specialist to join us on a permanent full-time basis.

In addition to complex case advisory and conducting workplace investigations, a key aspect of the role is delivering education, mentoring and continuous improvement in support of the employee relations function, together with operationalising continuous improvement initiatives and projects to ensure best practice employee relations management.

This role can be based in Melbourne, Sydney or Brisbane with hybrid working arrangements available.

**How will I help?**

Key accountabilities include:

- Advise, guide and support managers and leaders with matters relating to employment relations with a specific emphasis on employee case management.
- Support the People Advisors as an escalation point for employee relations matters, including provision of coaching and advice.
- Work in close partnership with People Partners and Heads of People, as well as other key stakeholders
- Lead workplace investigations, particularly into complex matters.
- Assist relevant stakeholders in implementing and operationalising best practice employee relations and people strategies across the business.
- Provide expert guidance and advice regarding Bupa’s internal ER landscape and relationships along with legislative and industrial instruments relating to employment law and/or the employment relationship
- Assist in the development and implementation of frameworks, governance, policies, systems, processes, and practices in relation to ER service delivery.
- Utilise data to inform risk assessments and analysis and contribute to continuous improvement initiatives.

**Why work at Bupa?**

We keep our people smiling by helping them improve their lives in and outside of the office.

We’re a welcoming lot, no matter who you are or where you’ve come from. We welcome all talents and backgrounds and embrace our differences, so you can bring your true self to work.

We support our people to be the best version of themselves, physically and mentally. With a healthy work/life balance, leadership support, study leave, volunteering options and a commitment to promoting from within.

Our employees can access wide range of benefits: from our own products (incl. health insurance subsidies) to many other products and services via our partnerships program (like Apple, Samsung, JB Hi-Fi, plus gym and spa discounts to name a few). We reward our people and celebrate their success, provide initiatives that develop careers and look after our people’s health, wellbeing, and futures.

**What do I need?**
- Experience in conducting and advising on complex ER case management
- Previous experience with a demonstrable set of achievements in Law, Human Resources, Workplace Relations, or Employee Relations in a large organization.
- Knowledge and understanding of management policies and procedures and experience in delivering practical HR /ER solutions.
- Excellent communications skills with the ability to convey complex concepts in a manner suited to the audience.
- A drive for continuous improvement and a demonstrated ability to identify innovative solutions

**About Bupa Asia Pacific**:
Bupa is an international healthcare group which has been committed to a purpose of helping people live longer, healthier, happier lives and making a better world for more than 70 years.

Bupa Asia Pacific operates in Australia, New Zealand and Hong Kong, supporting about 6.5 million customers through a broad range of health and care services including health insurance, aged care, dental, medical, optical and hearing services. Employing more than 20,000 people in the region, we believe that we can make a real difference to the lives of customers through our values, purpose and the way that we deliver personalised care.

Our people reflect the diversity of our community. At Bupa, your wellbeing, identity and own story is respected and valued.