Transit Manager

About the Role

Make a real difference in public safety and customer experience across Perth's rail network.

The Public Transport Authority (PTA) is seeking a motivated and experienced Transit Manager – Security to join the Transperth Train Operations team on a full-time, permanent basis. Reporting to the Manager Security Services, this role plays a key part in managing security staff, responding to operational incidents, and driving continuous improvement across the network. You'll be working in a dynamic, high-impact environment where leadership, strategic thinking, and stakeholder engagement are essential.

Key Responsibilities:

• Lead and manage frontline security operations, ensuring a safe and customer-friendly environment across trains, stations, and rail reserves.
• Promote a customer-focused culture, maintaining strong relationships with community groups, government bodies, and internal stakeholders.
• Drive continuous improvement by reviewing operational performance, implementing new systems, policies, procedures and practices.
• Contribute to the branch's strategic and business planning process, ensuring frontline resources have clarity and understanding of expectations and service standards.
• Represent the PTA in emergency situations and large-scale events, including liaison with WA Police and other agencies.
• Promote a customer-focused culture, maintaining strong relationships with community groups, government bodies, and internal stakeholders.
• Drive continuous improvement by reviewing operational performance, implementing new systems, and supporting strategic planning initiatives.
• Oversee investigations into Transit Officer conduct and contribute to EBA negotiations and industrial relations matters.

About You

To be successful in this role, you should possess:

• Strong understanding of modern security practices, legislation, and community safety principles.
• Proven leadership in managing large operational teams and implementing change initiatives.
• Excellent communication and negotiation skills, with the ability to build effective stakeholder relationships.
• Advanced problem-solving and decision-making skills, especially in high-pressure or emergency situations.
• Ability to manage competing priorities and deliver outcomes in a fast-paced, dynamic environment.

About Us

The Public Transport Authority's (PTA) vision is to be recognised as a leader in providing world-class public transport services and solutions. Our purpose is to provide safe, customer-focused, integrated, and efficient transport services that align with our core values.

At the PTA, we hold five core values dear: safety, respect, recognition, integrity, and sustainability. These values guide everything we do, ensuring a workplace where safety is paramount, respect is fundamental, achievements are celebrated, integrity is unwavering, and sustainability is integral to our mission.

As a fast-growing economy, Western Australia's public transport system, under the PTA, is recognised as the best in Australia and one of the most efficient, clean, and safe networks globally. Rail transport plays a vital role in our continued success and growth, exemplified by our numerous projects such as METRONET, designed to meet the public's needs and expectations. Moving millions of people requires the skill and commitment of a talented workforce, and at the PTA, we are dedicated to delivering on our vision and purpose while upholding our values every step of the way.

You Can Expect

• Opportunities to grow through personal development and career pathways
• Health and Wellbeing programs including access to a free 24/7 onsite Gym
• Subsidised Corporate Apparel and Spectacles
• Supportive Team Environment
• Opportunity to join our Social Club offering savings and benefits all year round.

There are currently three permanent full-time opportunity available for an immediate start. Applicants assessed as suitable through this process will be placed in a pool which may be used to fill similar vacancies both fixed term and permanent that may arise within the next 12 months.

To be eligible to work permanently at the PTA you must be either an Australian Citizen, have Permanent Residency status or hold a current visa with permanent working rights in Australia.

The PTA is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.

Further Information

Please contact Joe Apai, Manager Security Services, on for specific information about the role.

For more information about the PTA, please visit

For technical difficulties, please contact the RAMS helpdesk at or email

How to Apply

Applicants are requested to provide the following:

• A comprehensive CV with two work related referees.
• A written application (of no more than two pages) outlining your experience and addressing the Core Competencies and Management and Leadership Selection Criteria as per the JDF.

Applicants must apply online, using the 'Apply' button at the top of the screen. This will take you to the WA Jobs board where you will need to follow the instructions listed on the advert. If not directed straight to the position, please key Position Number 30598 in the web search box.

All applications must be submitted through the PTA website, or the WA Government jobs portal. Applications received via other platforms will not be considered.

Please note you will be required to complete the PTA Integrity and Qualification Consent Form and an Australian National Police Clearance should you become the recommended applicant through the recruitment process. Adverse outcomes of Integrity reviews and NPC's will not necessarily disqualify an applicant from the selection process. All PTA positions are subject to ongoing integrity screening. Suitable applicants may also need to undertake a full and comprehensive medical assessment.

Closing Date - Monday, 17 November 2025 at 5:00pm