OCR Project Manager

6 days ago

Remote, Australia Blackwoods Full time $90,000 - $120,000 per year

Work options: Work From Anywhere

The role is based in Macquarie Park, NSW (preferred), but we're open to other locations for the right candidate

  • Support with creating the digital future at Blackwoods
  • Engage with our customers and see your work come to life
  • Access to discounts through Wesfarmers retailers

YOUR OPPORTUNITY

We are seeking an experienced OCR Project Manager to join our team based in Sydney on a 12-month fixed term contract and lead the delivery and expansion of our OCR program for Blackwoods. The role is based in Macquarie Park (preferred), but we're open to other locations for the right candidate

In this pivotal role, you will be responsible for ensuring project deliverables are met on time and on budget, whilst leading and guiding a small team to ensure commercially advantageous priorities are addressed in line with stakeholder expectations.

Your key responsibilities include, but not limited to:

  • Managing our OCR program and some EDI integrations based on commercial priority in collaboration with the Blackwoods Sales leadership and customer care teams
  • Establishing and driving customer care engagement and customer calls, cadences/routines, conducting requirements gathering and supporting and driving all testing activity to delivery
  • Organising multiple projects, setting priorities and keeping the programme on track
  • Providing work-in-progress status updates and proactively keeping stakeholders informed
  • Supporting the team to develop standard operating procedures for Customer EDI and OCR processes

To be successful, you will have:

  • Minimum 2 years' experience managing EDI, OCR, eCommerce platforms or ERP integration projects to tight deadlines
  • Good understanding of OCR and Punch-out related standards and IT and eBusiness applications
  • Exceptional communication, group facilitation/presentation and stakeholder management skills
  • Strong business analyst/project management skills to manage multiple projects simultaneously
  • Hands-on, organised, accountable, adaptable and adept in managing conflicting priorities
  • Ability to work in a fast paced and agile environment with a sales and customer orientation

What's in it for you:

Blackwoods are one of the leading suppliers of industrial and safety equipment to businesses nationwide with a core focus on customer success. You'll be joining an engaged team that is critical to our success and can support you through:

  • Defined pathway of development and upskilling for your future
  • A supportive network of stakeholders
  • Discounts to Wesfarmers retailers (Bunnings, Kmart, Officeworks, OnePass)
  • Long term incentives through the Wesfarmers Share Plan
  • Subsidised parking options at office

Next Steps

If you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will be contacting suitable candidates as we receive them.

As part of our recruitment process and commitment to safety, you may be required to undertake background checks (which may include a police check, a pre-employment medical assessment; and/or drug & alcohol testing) as part of your application process.

Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.

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