Client Services Representative

2 days ago

Melbourne, Victoria, Australia Westpac Institutional Bank Full time $90,000 - $120,000 per year

Company Description

Westpac Institutional Bank (WIB) collaborates with corporates, institutions, and governments to support nation-building development. WIB is committed to helping clients transition to net zero emissions and enhancing innovation and efficiency. By aligning with clients' goals, WIB contributes to sustainable growth and forward-thinking solutions. This partnership approach ensures a strong focus on driving substantial impact within various industries.

Role Description

This is a full-time on-site role based in Melbourne, VIC for an Associate, GTS Client Service. The Associate will be responsible for managing client relationships, providing exceptional service, and supporting clients with their banking needs. Day-to-day tasks include assisting with client queries, facilitating transactions, and ensuring clients receive timely and accurate information. The role involves working closely with various departments to resolve issues and improve service delivery.

Qualifications

  • Client Service and Relationship Management skills
  • Transaction Handling and Banking Operations skills
  • Strong Communication and Interpersonal skills
  • Problem-Solving and Analytical skills
  • Ability to work in a fast-paced environment and handle multiple tasks
  • Proficiency in banking software and tools
  • Bachelor's degree in Finance, Business, or related field
  • Experience in institutional banking or a related industry is advantageous

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