Change and Adoption Lead

Employment Type: Temporary Full Time (up to June 2026 with possibility to extend)

Position Classification: Health Manager Level 4

Remuneration: $141,974- $169,151, plus Superannuation

Location: 1 Reserve Road, St Leonards NSW

Hours Per Week: 38

Requisition ID: REQ584125

Closing Date: 6 October :59PM)

Join our eApproval program team at Ministry of Health for an exciting temporary employment opportunity and be part of the team enriching health in millions of ways every day.

About us

• Our core values of collaboration, openness, respect, and empowerment are more than just words – they're the guiding principles that shape every aspect of our work.
• Join a passionate team dedicated to innovation and creativity.
• While regular office presence is essential, we offer flexible work arrangements to support your needs.

To learn more about the Ministry and what benefits we offer, access our Employee Benefits Handbook.

About the role

eApproval is an online application which enables the end-to-end document management and workflow solution of all briefs, Ministerials and correspondence. The application enables NSW Health's vision for a digitally enabled workplace with streamlined management of approvals.

We are looking for a Change and Adoption Lead to join the eApproval program team to drive the high-level buy-in and adoption through the development of change management strategies and roadmaps, leading the implementation of change activities throughout the program/project lifecycle and working in collaboration with other stakeholders to meet program/project schedules and objectives.

With your skills and experience, you can contribute to the millions of ways we're enhancing health and wellness while developing your career as part of the largest health organisation in Australia.

As the program expands to a statewide rollout, it is now the best time to join the team.

What you'll be doing

• Lead and direct Change and Adoption activities to contribute to the successful delivery of program/project key milestones and outcomes aligned to a performance-based, innovative, responsive and accountable customer-focussed work culture.
• Facilitate and maintain strong working relationships with key stakeholders and sponsors to support collaboration and the exchange of information to build on new and existing relationships, influence outcomes, and enhance organisational capacity to manage change in a continuous improvement environment.
• Provide expert advice on the change impact of proposed products, solutions, functionality or workflows will have for staff utilising quantitative and qualitative methods; and facilitate the development of strategies and tactics to address gaps, risks and issues.
• Collaborate with program and project teams, to integrate change management activities into the overarching program and project plan and schedules, and for the execution of these activities by front line managers and business leaders.

About you

We are seeking motivated and committed individuals who can support the work of NSW Health with:

• You are a collaborative and talented leader with a successful track record in leading medium to large scale change management programs/projects in a large complex customer centric fast paced organisation.
• You have experience in creating and executing change artefacts to support project goals, including working with stakeholders to build plans across change, communications, coaching and training, resistance management and business readiness.
• You have strong influencing skills, proficient in building and maintaining effective relationships with a wide variety of stakeholders, both internal and external, across all levels of an organisation.
• You maintain a high standard of work including navigate competing deadlines and priorities.
• You are a team player with a can-do attitude and remain composed and calm and act constructively in highly pressured and unpredictable environments.
• Experience in leading statewide program across NSW Health is preferred.

How to apply

At The Ministry of Health, we want you to make the most of the opportunities you'll get to grow your skills and your career, surrounded by authentic, smart people and leaders.

Please review the role description and submit your up-to-date resume (up to 5 pages) and cover letter (1-2 pages) AND respond to the targeted questions below (maximum 4000 characters per question including spaces) in the questionnaire and then submit your application.

Target Questions

• Please describe your qualifications and experience leading change and embedding adoption in a large complex environment? How would you apply your experience in an ICT Health setting?
• Please describe your experience and provide examples of strategies you employ to identify, engage and maintain relationships with internal and external stakeholders in a large complex environment.
• What are some of the typical obstacles or barriers you encounter at work that make it difficult to achieve required goals? How do you usually handle these? How successful is this? Can you provide some specific examples that illustrate this approach?

If you do require any adjustments to the recruitment process during the recruitment process, please contact Anu Kundu on

Need more information?

For role related queries or questions contact John Luk on and quote REQ584125.

Our commitment to Diversity and Inclusion

At the Ministry of Health, we are committed to creating a diverse, inclusive and flexible environment which reflects the community and customers we serve. We actively promote the employment of women, people with a disability, Aboriginal and Torres Strait Islander peoples, LGBTIQ+ community and people from culturally and linguistically diverse backgrounds.

If you identify as Aboriginal or Torres Strait Islander and would like assistance with your application or to obtain more information on how to apply, please visit The Stepping Up Initiative.

To be eligible for employment in these roles you must be an Australian citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport, or hold a valid visa with permission to work in Australia.

Additional information

• This is a temporary role and there may be opportunities for ongoing employment at grade.
• This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
• Please note the selection process will include a range of merit-based techniques to assist in determining your suitability for the role.

For more information about working at the NSW Health, please visit our career portal.

Applications Close: 6 October :59PM)