Student Support Officer

1 week ago

Brisbane, Queensland, Australia Queensland Department of Education Full time

This newly created Student Support Officer position will enhance the Student Support Services team's work by providing high-quality, student-centred and family-focused support aligned with departmental and legislative requirements.

We are seeking a compassionate, proactive, and relationship-driven individual who will support students and
families, assist with whole-school wellbeing initiatives, and strengthen early intervention processes.

About the School

Brisbane Bayside State College is committed to fostering a safe, respectful, and disciplined learning environment where every student is supported to thrive. Through excellent teaching in a caring and inclusive community, the school empowers students to aspire, create, and achieve their dreams. Brisbane Bayside State College values intellectual and creative endeavours, supportive conversations, and the celebration of differences, aiming to develop socially aware citizens who positively influence local and global communities. The school is dedicated to high academic outcomes, innovative use of technology, and fostering resilience in students to manage change effectively.

About the Role

The Student Support Officer will play a vital role in enhancing student wellbeing and engagement, fostering strong relationships with families, and promoting a positive school environment.

Key responsibilities include:

  • Build and sustain positive relationships with students, families, and the community to support engagement and wellbeing.
  • Develop and implement innovative strategies for data management and intervention planning.
  • Conduct home visits and liaise with families to encourage school attendance and address barriers to participation.
  • Monitor student behaviour and wellbeing, identifying concerns and organising appropriate interventions.
  • Lead initiatives to create a caring and supportive school environment for students, families, and community members.

This role would suit someone passionate about student wellbeing, family engagement, and fostering a positive school culture.

About You

The following traits would be beneficial:

  • Strong communication skills, including the ability to mediate concerns and navigate sensitive conversations.
  • Experience in building respectful relationships with young people and families.
  • Understanding of wellbeing, engagement, and adolescent social/emotional development.
  • Ability to identify concerns early and respond with professional judgement.
  • Experience in managing confidential information and using data to inform decisions.

Why Join Us

Brisbane Bayside State College offers a supportive and inclusive work environment where staff are empowered to make a meaningful impact on students' lives. Joining the team means contributing to a community that values innovation, resilience, and lifelong learning.

Interested? To Apply:

  • Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
  • Attach a 1-page written statement about how your achievements and capabilities meet the requirements of the role.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.Applications from recruitment agencies will not be accepted.

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