administration officer

Ongoing Part Time – 16 hours per fortnight

Available from 15TH September 2025

An exciting and rewarding opportunity is available for a suitably qualified Administration Officer to join the Health Information team at Portland District Health.

Portland District Health has a large Urgent Care Centre with over 9,000 presentations per year. In this role you will be the first point of contact for patients, their families and carers. Your focus will be in providing a warm and welcoming environment, whilst ensuring data integrity in patient registrations, admissions, discharges, and electronic health records. You will liaise closely with nurses, doctors, and the Health Information team; contributing to an informed and safe healthcare journey for each patient.

This position involves two rostered evening shifts per fortnight in the Urgent Care Centre. The successful applicant will also be required to cover both planned and unplanned leave. The applicant may be given the opportunity to be trained in other Health Information departments.

About you:

• Experience in providing quality customer service in reception/frontline role
• Demonstrated computer literacy with accurate data entry
• Administration experience
• Demonstrated capacity to follow procedures, manage time and organise workload efficiently
• Willingness to learn and be receptive to feedback

• Ability to work positively and constructively with staff from a variety of professional backgrounds

• Previous experience working in the health industry is desirable

Please click here to view Position Description.

About us:

Portland District Health (PDH) provides an integrated health service for the community. The hospital was established in 1856 on the current site and now provides a comprehensive range of services that include:

• Hospital based Medical and Surgical services, Medical Imaging (Radiology), Pharmacy and Pathology
• A 24/7 Urgent Care Centre for emergency treatment
• Residential aged care for 30 residents at Harbourside Lodge
• An extensive range of primary and community services for the local community

PDH delivers services from a single campus, employs around 470 staff with an FTE of approximately 290, and has an active volunteer workforce. The People and Culture Unit sits within the Corporate Services Directorate, with other Units including Finance, Building Services, Food Services, Environmental Services, Executive Support, Administration and Health Information.

Additional Benefits:

• Salary Packaging
• Ongoing training and professional development opportunities
• Social Club
• Free parking
• GMHBA health insurance corporate rate
• Flexible working conditions
• Employee Assistance program
• Wellbeing Initiatives

The Region – Glenelg Shire:

Appreciate the beautiful surroundings of the Glenelg Shire, trek the Great South West Walk, Bridgewater Bay's rugged coastline, or explore Budj Bim (a World Heritage site) and Mount Richmond National Park.

Affordable coastal, rural and low density urban housing, a choice or private and public primary and secondary school makes Portland an ideal place to work, live and raise a family. To find out more about Portland visit the Glenelg Shire and I Am Portland websites.

How to apply:

Applications are through PDH website and must include:

• A letter which tells us who you are and why you should be our next team member. Look at the selection criteria in the position description for some ideas.
• A resume outlining your education, experience and work related achievements. Confirmation your employment and experience have set you up with skills needed to be successful in this role.
• Details of at least two professional referees. We will be asking them questions about you as an employee, they need to be able to provide feedback on your performance.

Applications from employment agencies may be submitted, however,

PDH will not accept liability for the agency costs and fees.

The successful applicant will be required to be eligible for and undergo the following:

• Police Record Check
• Current Victorian Working with Children's' check
• Right to work in Australia
• Current Immunisation status. This role must meet the requirements of the Portland District Health Immunisation Policy.

Applications close: Thursday 11th September 2025 at 12.00pm

Portland District Health encourage and welcome applications from First Nation People, people with disability, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds and mature age people.