Digital Placemaking Officer

• Pro Rata $99,022 - $111,457 (Dep on skills + exp) + 12% Superannuation
• Flexible, part-time job share role (3 days a week) in a permanent position
• Play a key role in shaping City of Melbourne's community engagement through digital placemaking

About the role

The Digital Placemaking Officer  sits within the Community Development Branch and offers an exciting opportunity to support the City of Melbourne's digital engagement platform, Participate Melbourne.

This role plays a key part in ensuring our online engagement activities are accessible, relevant, and impactful — helping connect community voices to Council decision-making and supporting inclusive and innovative community development practices.

As part of the Neighbourhood Team's place-based approach, you'll collaborate closely with colleagues and stakeholders to deliver engaging digital content and maintain the systems that enable meaningful participation in shaping Melbourne's future

A little more about the role

• Provide technical support and lead the maintenance of the City of Melbourne's digital engagement platform
• Guide the design, delivery and quality of online content to ensure relevance, accuracy and accessibility
• Advise colleagues on best practice digital engagement methods and tools
• Develop systems and processes that support effective online engagement and uphold CoM policy and procedures

Why join Team Melbourne?

Located on the traditional lands of the Bunurong Boon Wurrung and Wurundjeri Woi-wurrung peoples of the Kulin Nation, Melbourne is globally recognised as one of the most liveable, diverse, and dynamic cities.

At the heart of it all is the City of Melbourne – a passionate, purpose-driven organisation where your work truly matters. As part of Team Melbourne, you'll help deliver what's most important to the people who live, work, study, visit and invest in our great city.

We're proud champions of diversity, committed to continuous improvement, and driven by a shared vision for a vibrant and sustainable future.

This is more than just a role – it's your chance to make a real impact, contribute to something bigger, and shape Melbourne's future alongside a collaborative and forward-thinking team.

About you

You are a strong communicator and digital engagement specialist, with a passion for connecting communities through creative and innovative approaches.

You thrive in a collaborative environment and are confident advising on best practice online engagement.

You may also be:

• Skilled in digital communications, communication design, or a related field
• Experienced in managing content for online engagement platforms or CMS system

What your experience might look like

• Demonstrated experience in managing and maintaining an online engagement hub or portal (CMS)
• Strong understanding of community engagement and stakeholder management
• Sound knowledge of online content design principles and user experience
• Highly developed analytical, problem-solving and negotiation skills
• Excellent writing, editing and interpersonal communication skills
• Experience working collaboratively in a multidisciplinary and dynamic team environment

Benefits of working with us

• Attractive remuneration & benefits: Excellent pay package with a range of exciting benefits. Flexible working, study assistance & other great corporate discounts.
• Excellent leave entitlements: Enjoy up to 20 weeks of fully paid parental leave for primary carers, in addition to the government-funded parental leave, with no waiting period to access. Part-time equivalents are also available for added flexibility.
• Career progression: Career development support and opportunities to learn new skills within a creative and exciting environment.
• Work-life balance and hybrid working: We support flexible hours, alternative work arrangements (like ADOs), and hybrid work-from-home options.

How to apply

Click the APPLY button to be redirected to our Careers Portal

Submit your application no later than 11:45pm on Sunday October

A few important things to note – don't miss out

• Applications must be submitted online. Unfortunately, we can't accept applications via email, so please be sure to apply through the official job link provided.
• Apply early This role may close sooner than the listed closing date if we find the right candidate — so don't wait to get your application in.
• We are a child safe organisation. The City of Melbourne has a zero tolerance for child abuse. All employees undergo thorough safety screening, including a Police Check and, for most roles, a Working with Children Check.

Need more info?

Refer to the position description below or contact

Inclusion matters

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from all cultural and linguistic backgrounds, people with disabilities, LGBTIQA+ individuals, and people of all ages and faith backgrounds.

We provide reasonable adjustments throughout the recruitment process to support all applicants. If you require any adjustments, please let us know via the application prompts or inform our Careers team if you're contacted for an interview.