Business Support Officer

• Be an integral part of Youth Justice Custodial Services.
• Provide administrative, analytical and operational support to the Operational Leadership and Capability Team.
• Support the effective planning, execution, and assessment of programs and initiatives designed to cultivate a skilled, adaptable, and professional custodial workforce.

The opportunity

• Fixed Term, Full time position until 30 June 2027 primarily based at Parkville Youth Justice Precinct but working flexibly across both Youth Justice Custodial Precincts (Parkville & Cherry Creek), where needed to respond to operational requirements.
• VPS Grade 3 role, earning $79,122 - $96,073 per year plus super.
• Provide high-level administrative support, including meeting coordination, agenda and minute preparation, correspondence management, and record keeping.
• Support the planning and delivery of training, professional development, and capability-building initiatives for custodial staff.
• Assist with preparing reports, briefing notes, presentations, and documentation for internal and external stakeholders, including supervision and program reports.

The Business Support Officer plays a key role in supporting the effectiveness and efficiency of the Operational Leadership and Capability Team, delivering a broad range of high-quality administrative, coordination, and logistical services that underpin the team's day-to-day functions. The role contributes to the successful planning, implementation, and evaluation of staff development programs and operational capability initiatives aimed at building a skilled, responsive, and professional custodial workforce.

The successful candidate will also manage confidential information, tracking compliance requirements, and maintaining systems for data collection and reporting to support performance monitoring and continuous improvement.

To be successful in this role, you will have experience in the provision of confidential, personal and administrative support functions including database management and Microsoft Office applications.

A full driver's licence is required due to the need to be able to work flexibly across both custodial precincts and community offices, based on operational requirements.

A current employee Working with Children Check (WWCC) card is required and will need to be provided prior to commencement of employment by the applicant. Currency will need to be maintained by the employee for the period of employment.

To learn more about the type of skills you will need to thrive in this role, please read the position description.

What's in it for you?

You will be working for the Department of Justice and Community Safety, which is one arm of the Victorian State Government, a recognised top employer of choice nationally. All our staff work to the vision of a safe, just, innovative and thriving Victoria.

There are many advantages in working for the department, including:

• Job stability - position as a member of the Victorian Public Service (VPS).
• A fair salary- enjoy great work conditions and salary sacrificing options.
• Transparent performance framework- approach your work with confidence in how you're tracking, working to professional development plans agreed on by you and your manager.
• Generous leave entitlements- provisions for many forms of leave; including personal, parental, carers, study, cultural, compassionate, and sick leave.
• Employee Assistance Program support - you are encouraged to use this short-term, confidential counselling service if you're experiencing emotional stress, relationship problems, conflict with others or personal issues. It is also available for financial counselling and retirement planning.

If you have any queries, please contact Barbara Ryan on or

Aboriginal and/or Torres Strait Islander people are strongly encouraged to apply.

Applicants are welcome to utilise support from the Aboriginal Recruitment Team throughout the recruitment process. Aboriginal candidates are encouraged to contact if they would like cultural support and guidance through the application process.

For Aboriginal Designated and Prioritised positions, a Certificate of Aboriginality (CoA) will be required prior to an offer of employment being made

We want to make sure all Victorians feel represented by the department's work. One of the ways we do this is by recruiting a diverse workforce - we welcome people of any gender, age, religion, sexual orientation, disability and cultural background. We are also committed to the Victorian Government's promise to increase the number of veterans working in the public sector.

We're proud of our individual differences. We're proud of the many languages we speak and the stories we can share with each other. We hope you will share your story too.

If this sounds like a compelling job that you believe your skills would be a great match for, please APPLY NOW. Applications close 11.59pm, Sunday 02 Nov 2025.

How to apply

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

IMPORTANT INFORMATION:

CHILD SAFE STATEMENT OF COMMITMENT:

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.