People & Culture Officer

Are you a people-focused professional with a passion for recruitment? Challenger Services Group is seeking a proactive and detail-oriented People & Culture Officer to join our dynamic P&C team in Surry Hills. This is an office-based role, working Monday to Friday, ideal for someone who thrives in a structured environment and enjoys face-to-face collaboration. If you thrive in a fast-paced environment, enjoy connecting with candidates, and want to grow your career in human resources, this role offers the perfect platform to do just that.

Why this role will excite you:

• Career Progression – Build your HR career with clear pathways into talent acquisition or business partnering.
• Central Location – Work from our vibrant Surry Hills office, just minutes from Central Station.
• Training & Support – Learn from experienced HR professionals and gain exposure to diverse HR functions.
• Industry Variety – Recruit across cleaning, hospitality, security, and more.
• Autonomy & Ownership – Manage your own recruitment portfolio and contribute to process improvements.
• Employee Perks – Enjoy discounts from leading retailers like Woolworths and Amazon.

About the Role:

As our People & Culture Officer, you'll be responsible for coordinating recruitment campaigns, managing candidate communications, and supporting HR administration. You'll work closely with hiring managers and the broader P&C team to ensure smooth onboarding and compliance. This role is ideal for someone who enjoys juggling multiple tasks, thrives on structure, and loves helping people find the right fit.

Are you the right fit?

You're organised, personable, and passionate about recruitment. You've got a strong eye for detail, excellent communication skills, and a genuine interest in creating a great candidate experience. You're a natural multitasker who thrives in a collaborative environment and is eager to grow your career in HR.

Key Responsibilities:

• Recruitment Coordination – Manage job ads, screen applications, schedule interviews, and support onboarding.
• Candidate Engagement – Communicate professionally with applicants and provide timely updates.
• HR Administration – Maintain employee records and support compliance.
• Reporting – Assist with recruitment metrics, onboarding data, and HR dashboards.
• Collaboration – Work with managers across departments to understand hiring needs and timelines.
• Process Improvement – Contribute ideas to streamline recruitment and onboarding workflows.
• General Support – Assist with training coordination, policy updates, and other HR projects.

What we're looking for:

• Experience – Prior experience in recruitment or HR administration.
• Tech Savvy – Comfortable using HRIS, recruitment platforms, and Microsoft Office.
• Communication – Clear, professional communicator with strong written and verbal skills.
• Organised – Able to manage competing priorities and meet deadlines.
• Team Player – Collaborative, approachable, and eager to support others.
• Growth Mindset – Willing to learn and take on new HR challenges.

Who we are:

Challenger Services Group is a premier national provider of essential service solutions, including cleaning, security, hospitality, government, aged care, and education. Operating across all states and territories, we're committed to excellence, safety, sustainability, and long-term partnerships.

Our culture emphasises career growth, leadership development, and a shared dedication to collaboration, integrity, and innovation. We're proud champions of First Nations employment and cultural safety, welcoming Aboriginal and Torres Strait Islander candidates to apply.

Ready to make your mark?

Thank you for considering this exciting opportunity with Challenger Services Group. To learn more about our business, visit us at If this sounds like the perfect opportunity for you, we invite you to apply today.

Challenger Services Group is an equal opportunity employer, committed to fostering diversity and inclusion.