
Customer Service Officer
7 days ago
Are you passionate about providing excellent customer service and thrive on being part of a team?
· Generous salary above award up to $73,138.00 depending on experience
· Flexible working arrangements, 35 hours per week, 9 day fortnight
· Make a genuine positive contribution to the local community
Purpose of Position:
To work within Council's customer service department including in the areas of general enquiries both over the phone and at the front counter.
Key Responsibilities:
· Rates enquiries
· Planning and community development enquiries
· Assets and infrastructure enquiries
· Receipting and cash handling
· Halls and facilities bookings
· Cemetery enquiries and processing applications
· Property sales transfers
· Records requests and enquiries
· Daily mail and banking
· Processing the following:
Planning Certificates
Outstanding Rates and Charges Certificates
Change of postal address applications
Essential:
· High school education or equivalent and / or extensive experience in a relevant field
· Demonstrated high level written and oral communication skills
· Proven customer service experience
· Extensive knowledge of general office procedures
· Accurate keyboard skills
· Demonstrated knowledge and understanding of the principles and practices of Equal Employment Opportunity and Work Health and Safety and an ability to apply them to work practices
Desirable:
· Local government experience
· Knowledge of governance systems
Join Our Team:
If you are a motivated and reliable team member we would love to hear from you.
To apply, please submit a cover letter explaining how your skills, experience and qualifications make you a great fit for this position, along with your current resume.
Send your application by email or by post, marked "Confidential," to the Human Resources Manager Kyogle Council PO Box 11 Kyogle NSW 2474.
Applications received that do not address the criteria will not be assessed. Applications will be assessed as they are received.
Kyogle Council is an equal opportunity employer and encourages applications from people from diverse backgrounds and experiences, people living with disabilities and indigenous Australians.
Applications close Friday 3 October 2025
-
Customer Service Representative
18 hours ago
Lismore & Far North Coast, Australia PFD Food Services Pty Ltd Full time $40,000 - $60,000 per yearHourly Rate + OT, loadings and allowances (where applicable)Discounted food, travel, movie tickets, entertainment, gym memberships + moreEmployee Education Assistance to further develop your careerThere are regular customer service roles, and there are customer service roles with a team like us where the size of the organisation, the number of industries we...
-
Customer Service Champion
7 days ago
Lismore & Far North Coast, Australia SAE Group Full time $104,000 - $130,878 per yearReady to Deliver Outstanding Customer Experiences?Join an industry leading renewable energy company making a real difference We are growing and looking for customer focused champions to join our team.Do you have a passion for customer service and want to grow your career in a fast-moving, purpose-driven organisation? Read on… About the Role:Our Customer...
-
Team Leader Customer Services
7 days ago
Lismore & Far North Coast, Australia Lifebridge Australia Ltd Full time $80,000 - $120,000 per yearThe JobThe Team Leader, Customer Services is responsible for ensuring an exceptional, quality driven customer service experience for all internal and external stakeholders of Lifebridge Australia. They will achieve this through the development of a multi-skilled team, supporting services across all business streams in line with the Aged Care legislative...
-
Guest Services Officer
1 week ago
Lismore & Far North Coast, Australia Reflections Holidays Full time $45,000 - $60,000 per yearAbout UsAtReflections Holidays, our purpose is to share nature's playground with ourguests in a way that gives back to our communities and nurtures theenvironment.Weproudly care for 40 unique destinations, all located on iconic NSW Crown Land.Our focus is on creating memorable experiences, not just for our guests, butalso our team. As NSW largest holiday...
-
Service Support Officer
7 days ago
Lismore & Far North Coast, Australia Complete Staff Solutions Pty Ltd Full time $45,000 - $90,000 per yearFederal Government Client – Mental Health & Wellbeing ServicesComplete Staff Solutions are recruiting for multiple Service Support Officers on behalf of a federal government client.Our client is a leading provider of high-quality mental health assessment and counselling services for Australian veterans and their families. Their focus is on meeting client...
-
Customer Service Officer
1 week ago
Sunshine Coast, Australia Clayton's Towing Service Full time**Capacity**: Full Time Permanent position with a well-established, reputable business in Nambour on the Sunshine Coast for a highly motivated individual. **About the Company** Clayton’s Towing Service is local to the Sunshine Coast and has been in operation for almost 50 years. We are a well established and reputable business that provides essential...
-
Customer Service Specialist
6 days ago
Lismore & Far North Coast, Australia Southern Cross Credit Union Full time $60,000 - $80,000 per yearWe have an exciting opportunity for a Customer Service Specialist to join our team in a full time role.Join a multi-award winning Financial Institution that:Values the universal credit union philosophy of 'People helping People'.Is committed to providing a genuine service experience.Is owned by our customers and prioritises their needs over profits.Has a...
-
Regulatory Service Officer
3 weeks ago
Central Coast Council, Australia NSW Department of Customer Service Full timeJoin to apply for the Regulatory Service Officer role at NSW Department of Customer ServiceOverviewThis role is with the NSW Department of Customer Service, within the Investigations and Enforcement Directorate, focusing on frontline advisory, triage and response for WHS incidents, and contributing to WHS regulatory outcomes and lessons learned for industry...
-
Senior Guest Services Officer
1 week ago
Lismore & Far North Coast, Australia Reflections Holidays Full time $60,000 - $90,000 per yearAbout UsAtReflections Holidays, our purpose is to share nature's playground with ourguests in a way that gives back to our communities and nurtures theenvironment.Weproudly care for 40 unique destinations, all located on iconic NSW Crown Land.Our focus is on creating memorable experiences, not just for our guests, butalso our team. As NSW largest holiday...
-
eCommerce Customer Service Manager
1 week ago
Lismore & Far North Coast, Australia The Surfboard Agency Full time $60,000 - $80,000 per yeareCommerce Customer Service ManagerThe eCommerce Customer Service Manager is the central point of contact for online customers, ensuring a seamless, positive shopping and fulfilment experience. This role is responsible for managing customer inquiries, resolving issues, overseeing order management, and ensuring the smooth execution of the fulfilment process....