APS3 Service Support Officer

1 week ago

Lismore Far North Coast, Australia Hudson Full time $45,000 - $130,878 per year

We are looking for an APS3 Service Support officer to work with our client in Lismore, NSW. This is a great opportunity in the Federal Government Space.

  • 12-month labour hire role
  • $ 45 per hour + super
  • WWCC will need to be able to be obtained, baseline will need to be obtained
  • Australian citizenship is required as candidates need to be able to obtain baseline clearance

Responsibilities:

  • Provide high quality customer service as the first point of contact for clients, visitors and stakeholders, in person, over the phone or via email and SMS.
  • Resolve client enquiries, provide information and options in accordance with policy and procedures, and refer to relevant service delivery team.
  • Provide frontline administrative support and first point of contact to clients presenting for in-centre appointments including appointment management activities via the Client Management System.
  • Provide support in the coordination of regional events inclusive of group treatment and educative programs, internal meetings, and community-based events.
  • Provide administrative support across all service delivery streams inclusive of data entry, record keeping, and workflow tasks AND deliver correspondence both internally and externally related to client allocations, referrals, appointments, and service satisfaction.
  • Support the daily operations of the region including management of regional correspondence and deliveries, arranging travel, processing invoices, raising resource requests and responding to property and maintenance issues.

Ideal candidate:We are looking for candidates with:

  • Strong written and verbal communication skills
  • Demonstrated professional experience in supporting service delivery within a health service and or government environment.
  • Excellent attention to detail
  • Great customer service skills

Other Mandatory Requirements:

  • Currently hold or have ability to obtain a Working with Vulnerable People registration OR
  • Currently hold or ability to obtain a Working with Children check

Interested? Make sure to apply

Diversity, Equity & Inclusion at Hudson

Hudson is committed to helping you find a workplace where you feel respected, supported, and free to thrive. We welcome applications from all backgrounds, identities, and lived experiences—because when different voices come together, amazing things happen. Casual Loading *Please note for all Australian* based contract and temporary roles only, the pay rate is inclusive of mandatory 25% casual loading. This excludes permanent and fixed term roles.

  • Service Support Officer

    2 weeks ago

    Lismore & Far North Coast, Australia Complete Staff Solutions Pty Ltd Full time $45,000 - $90,000 per year

    Federal Government Client – Mental Health & Wellbeing ServicesComplete Staff Solutions are recruiting for multiple Service Support Officers on behalf of a federal government client.Our client is a leading provider of high-quality mental health assessment and counselling services for Australian veterans and their families. Their focus is on meeting client...

  • Project Support Officer

    2 weeks ago

    Lismore & Far North Coast, Australia Complete Staff Solutions Pty Ltd Full time $72,000 - $96,000 per year

    Complete Staff Solutions are seeking an experienced Project Support Officer to join our State Government client in Lismore, NSW for a contract role.Job OverviewJob Title: Project Support OfficerStart Date: Immediate, pending police check clearanceEnd Date: Hours/Days: hrs p/wPay Rate: $46.00 casual per hourLocation: LismoreAs a Project Support Officer, you...

  • Mental Health and Disability Support Worker

    2 weeks ago

    Lismore & Far North Coast, Australia Support Studio Full time $45,000 - $65,000 per year

    About Support StudioSupport Studio is a different kind of organisation; a place where people, teamwork and fun are prioritised.We provide specialised support services to people living with mental health and disability. Support Studio engages with young people and adults, supporting them to turn their goals into outcomes.About the OpportunityWe are currently...

  • Guest Services Officer

    2 weeks ago

    Lismore & Far North Coast, Australia Reflections Holidays Full time $45,000 - $60,000 per year

    About UsAtReflections Holidays, our purpose is to share nature's playground with ourguests in a way that gives back to our communities and nurtures theenvironment.Weproudly care for 40 unique destinations, all located on iconic NSW Crown Land.Our focus is on creating memorable experiences, not just for our guests, butalso our team. As NSW largest holiday...

  • Administration & Sales Support Officer

    1 week ago

    Lismore & Far North Coast, Australia FXBC Northern Rivers Full time $45,000 - $60,000 per year

    Company Overview: FXBC Northern Rivers is a leading provider of Document Management and Multi-Function Office/Production devices. We specialise in selling and servicing a diverse range of printers and multifunction devices, offering comprehensive business solutions and IT services to clients across the Northern Rivers region.Position Overview: We are...

  • APS3 Administration Processing Officer

    2 weeks ago

    QLD - Brisbane & Gold Coast - Brisbane & Surrounds, Australia Vy Nguyen Full time

    Advance your career in Federal Government as an APS3 Admin Processing Officer. This is your chance to join a specialist Federal Government team and play a critical role in national security. If you have a strong administrative background and a keen eye for detail, this is an opportunity to learn a new, highly sought-after skill that will propel your...

  • Senior Guest Services Officer

    2 weeks ago

    Lismore & Far North Coast, Australia Reflections Holidays Full time $60,000 - $90,000 per year

    About UsAtReflections Holidays, our purpose is to share nature's playground with ourguests in a way that gives back to our communities and nurtures theenvironment.Weproudly care for 40 unique destinations, all located on iconic NSW Crown Land.Our focus is on creating memorable experiences, not just for our guests, butalso our team. As NSW largest holiday...

  • Customer Service Officer

    2 weeks ago

    Lismore & Far North Coast, Australia Kyogle Council Full time $73,138 per year

    Are you passionate about providing excellent customer service and thrive on being part of a team?·       Generous salary above award up to $73,138.00 depending on experience·       Flexible working arrangements, 35 hours per week, 9 day fortnight·       Make a genuine positive contribution to the local communityPurpose of Position:To...

  • Office Manager

    2 weeks ago

    Lismore & Far North Coast, Australia Dash Integrated Systems Full time $90,000 - $120,000 per year

    About the role As the Office Manager at DASH in Lismore, you will be responsible for managing the day-to-day operations of the office and ensuring the smooth running of the business. This full-time role is integral to the success of the company, providing strategic and proactive support to the team.What you'll be doingManaging all administrative functions,...

  • Administration Support

    7 days ago

    Lismore & Far North Coast, Australia Dedicated Staffing Solutions Full time $45,000 - $60,000 per year

    Administration SupportSupportive leadership from DirectorsA collaborative team cultureOpportunities for growth and developmentWe're looking for an organised, proactive, and detail-oriented professional who thrives in a dynamic office environment?About You:A team player with strong communication skillsProficient in Microsoft Office and knowledge of accounting...