Administration & Customer Service Officers - Casual Pool

Job No: SGSC812 Location: Leongatha
ABOUT US

South Gippsland Shire Council offers a friendly and professional workplace with values based leadership.

We put our customer at the centre of all we do and strive to deliver exceptional projects and services to our community.

Our region provides a perfect blend of coast and country. Enjoy green rolling hills, wind-swept beaches and the world-famous Wilsons Prom, right on your doorstep.

Our values – Accountability, Customer Focus and Excellence – are present in everything we do and how we do it. We seek like-minded colleagues to join our team who are committed to these values and culture.

ABOUT THE ROLE

Are you looking for a flexible role where you can put your customer service and administration skills to work while gaining valuable local government experience?

Join our team at South Gippsland Shire Council

We are looking to increase our casual workforce with experienced Administration and Customer Service Officers to fill short term vacancies in various positions across Council.

These positions will mainly be located in Leongatha, however you may be required to work from Foster or Korumburra.

The hourly rate will vary depending upon each role but will generally commence at $45.67 per hour (including 25% casual loading).

We offer a supportive team environment, excellent work conditions, opportunity to develop your skills and a potential pathway to other roles within Council. You will also undertake training across relevant software and systems to help set you up for success.

As these are casual positions, please note that any offer of employment will not guarantee the future offer of any hours of work.

ABOUT YOU

To be successful you will:

• Have previous experience in office administration, reception or customer service roles.
• Be adaptable, flexible and able to manage your time effectively and efficiently.
• Be able to work independently and as part of a team.
• Possess strong communication and interpersonal skills and be able to communicate with all levels of the organisation.
• Have computer literacy and ability to use Microsoft Word, Excel and Outlook.

WHY YOU'LL LOVE WORKING WITH US

• Work-life balance with flexible working arrangements
• Rostered Days Off offered for full time roles
• Ongoing training and professional development opportunities
• South Gippsland is an organisation that is committed to Diversity, Equity and Inclusion. We offer flexibility and a welcoming work environment
• Enjoy a variety of changing health and well-being programs and initiatives including flu vaccinations and health checks, discounted gym memberships and Social Club
• Diverse range of exciting career paths in full time, part time or casual positions
• Mentoring, coaching and secondments
• Access to 24/7 Employee Assistance Program
• Opportunity to purchase additional leave
• Annual Enterprise Agreement salary increments

NEXT STEPS

If you would like to become a part of our team at South Gippsland Shire Council, please submit your application by filling out your details in the following fields and addressing the questions below. This is an opportunity to demonstrate your potential and set your application apart from the rest You must answer your questions in the fields below, please do not attach them in a separate document, doing so may affect the progression of your application. You will also be required to upload two documents, your resume and cover letter.

Your application will be reviewed after the closing date and we will be in contact via email regarding your progress. Please ensure you check your Spam Folder.

All preferred candidates will be required to complete relevant background checks (including but not limited to police checks, reference checks, medical checks and psychometric testing) prior to the candidate's employment being confirmed.

The outcomes of the background checks do not automatically bar candidates; however will be assessed against the inherent requirements of the job.

Enquiries to: Meaghan Low, Human Resources Support Officer on

Applications close midnight Sunday 28th September 2025.

Please be advised any representation via an agency will not be considered. Agencies - no need to contact us, we've got this one.

South Gippsland Shire Council is an Equal Opportunity employer and aims to provide all necessary support to ensure that all abilities and backgrounds are not disadvantaged in the recruitment process. If you require an adjustment to the recruitment process, please feel free to identify yourself as a person with different needs in your application and indicate what type of reasonable adjustment you require. Alternatively you can contact a member of the People & Culture team on and identify the position you are applying for and specify your requirements.

If you are having any issues applying for this position, please call our People & Culture Team on or email

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