Client Service Officer
7 days ago
Who is Audika?
Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 22,000 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130 countries.
In Australia, Audika has over 350 clinics who provide hearing services to our valued clients. We strive to put hearing care on the health care agenda and to improve the quality of life of people living with hearing loss.
ResponsibilitiesWe are looking for a passionate and dynamic customer service individual, who loves to help people, to be a Clinic Co-Ordinator supporting Audika Hearing Clinic in a newly established clinic in Orange, NSW on full-time (between Monday and Friday, 9am - 5pm) If you are interested in helping our clients improve their hearing and quality of life, keep on reading This is the role for you.
This is a pivotal role in each clinic that contributes to clinic performance and enhances our customers' experience. We are looking for a compassionate, process oriented and purpose-driven individual whose outstanding organisational and customer service skills will help more people get access to better hearing.
You will collaborate with Clinicians and Hearing Technicians (where applicable) to provide quality hearing health care outcomes for all our clients.
You will learn about all our products, services, our competitive advantages, and government funding programs. With all these knowledge, skills, and tools you will expertly apply tailored client-specific sales strategies ensuring they get best possible solutions.
You'll be successful in this role if you have:Previous administration or customer service experience in one of the following environments: retail, hearing care services, pharmacy, or allied health
Experience working with an older demographic, preferred
Strong interpersonal communication skills and empathy for clients to support their hearing journey
Higher School Certificate (HSC) or TAFE Qualification
Computer literacy skills
What's in it for you:Permanent Full Time role in an established global organisation
Performance incentives
Supportive hearing care team
Professional development through clear career path and professional training
MyRewards program – a program that offers discounts to more than 300 retailers and services across Australia
Online Wellbeing centre – a platform offering activities, workouts, meditations, nutritional and financial advice – everything you need to live a healthier and happier life
Employee Assistance Program
Birthday and Christmas gifts
Our Values:Audika is proud to have a diverse and inclusive culture that acknowledges and respects our employees.
We are a team of professionals who bring the importance of sound to life and connect our clients through our hearing products.
We believe that it all starts from our employees, who make this happen. We are led by our values, which shape a supportive and encouraging culture where everyone can thrive and succeed.
We create trust We are Team-players We create innovative solutions We apply a can-do attitude in everything we do.
-
Client Service Officer
5 days ago
Orange, New South Wales, Australia Audika Full time $50,000 - $80,000 per yearWho is Audika?Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 22,000 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130 countries.In Australia, Audika has over...
-
Client Service Officer
4 weeks ago
Orange City Council, Australia Demant Polska Full timeAudika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 22,000 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130 countries. In Australia, Audika has over 350 clinics...
-
Senior Client Services Officer
5 days ago
Orange, New South Wales, Australia Department of Communities and Justice Full time $104,000 - $123,000 per yearCompany description: Department of Communities and JusticeJob description: Location: OrangeOngoing - Full-Time (35 HPW)Clerk Grade 3/4, base salary ($84,659 - $92,701), plus employer's contribution to superannuation and annual leave loadingYour roleThe role delivers complex administrative services to meet legal obligations and ensure high-quality client...
-
Lifestyle Services Officer
1 week ago
Orange, Australia Bolton Clarke Full time $60,000 - $80,000 per yearFull time permanent role 8:30am - 4:30pm at Gosling Creek in Orange NSWAttractive NFP salary packaging & tax benefits + Range of employee benefitsJoin one of Australia's largest aged care providersBolton Clarke is Australia's largest independent, not-for-profit aged care provider shaping the future of positive ageing. With RSL Queensland and the Royal...
-
Patient Services Officer
7 days ago
Orange, Australia Western NSW Local Health District Full time $63,235 per yearEmployment Type: Permanent Full TimePosition Classification: Patient Transport OfficerRemuneration: $63,235.73 pa (+ superannuation + salary packaging options)Location: Orange, NSW – Find out moreHours Per Week: 38Applications Close: 23 September 2025 – 11:59pmPatient Services OfficerOrange Health ServiceAbout the roleWe are seeking applications from...
-
Senior Client Services Officer
6 days ago
Orange City Council, Australia NSW Department of Communities and Justice Full timeSelect how often (in days) to receive an alert: Create Alert Department: Courts Tribunals and Service Delivery Location: Orange, NSW, AU, 2800 Custom Field 4: 78422 - Location: Orange - Ongoing - Full-Time (35 HPW) - Clerk Grade 3/4, base salary ($84,659 - $92,701), plus employer’s contribution to superannuation and annual leave loading Your...
-
Client Care Representative
7 days ago
Orange, Australia Sonova AG Full time $45,000 - $65,000 per yearLove interacting with people and providing 5-star customer service?Want to make a difference in people's lives?Looking for a role with purpose and potential?We have an exciting opportunity for a dedicated and hands-on customer service/admin professional at our hearing clinic in Orange, NSW.You will play an important role within our business providing...
-
Payroll Production Service Officer
1 week ago
Orange, New South Wales, Australia NSW Department of Customer Service Full time $99,938 - $110,271 per yearClerk Grade: 5/6Salary Range: $99,938 - $110,271 plus superannuation and leave loading Employment Type: Full-Time, Temporary up to July 2026Location: Parramatta, Orange and Goulburn - Hybrid opportunity. In-office requirement 2-3 days a week as a minimum, which could be subject to change based on applicable DCS workplace policies.Application Closing:...
-
Client Services Manager
2 weeks ago
Orange, New South Wales, Australia Allan Hall HR Full time $80,000 - $120,000 per yearMBC Group ServicesWe're seeking an experienced Client Services Manager to lead a diverse client portfolio and work with a talented team of accountants. You'll thrive in an environment where autonomy, collaboration, and cultural fit matter just as much as technical excellence. About the Role At MBC Group Services, we're not just an accounting firm - we're a...
-
Client Services Manager
1 week ago
Orange, New South Wales, Australia MBC Group Services Full timeWe're seeking an experienced Client Services Manager to lead a diverse client portfolio and work with a talented team of accountants. You'll thrive in an environment where autonomy, collaboration, and cultural fit matter just as much as technical excellence.About the RoleAt MBC Group Services, we're not just an accounting firm - we're a dynamic and...
