Group Client Director

Role Overview

The
Group Client Director, Bastion Advertising
is a senior client service representative with responsibility for the delivery and standards of the Agency's service and product on accounts assigned by the Bastion Group.

The
Group Client Director
is a senior client service representative responsible for the delivery and quality standards of Bastion's services across assigned integrated accounts.

In this role, the Group Client Director provides strong leadership and strategic direction across the cross-functional Bastion team, and in addition provides perspective and leadership in the development of the highest possible quality of the product.

The Group Client Director co-ordinates the day-to-day activities on behalf of the Bastion's clients. The Group Client Director is also responsible for the supervision, and timely completion of projects. The Group Client Director is also expected to present and gain acceptance of work created by the agency.

They will quickly be seen internally and externally as the team leader across all aspects of the Client's business, with a focus on strategy, brand, creative, design, social and content, influencer, earned media and digital.

They will also be heavily involved in the identification of new business opportunities both with existing clients and within the overall market.

Key Contacts

a)
Internal:

The Group Client Director reports to the General Manager. They work in co-operation with all other Agency Practice areas, with a particularly close working relationship with their designated Agency Practice. Radical collaboration is embedded in Bastion's culture and is how we operate.

b)
External:

The Group Client Director has regular contact with a variety of levels within the Client organisation up to General Manager/CMO and/or Managing Director/CEO, as well as leading the relationship with key partners such as media agency, PR agency, design agency etc.

Major Responsibilities

The Group Client Director has three key areas of responsibility: top level leadership/supervision over the operation of each account, long term marketing and account planning for those accounts, and bottom-line accountability for the accounts assigned.

What You Bring

• 10+ years of senior agency experience, leading large, multi-faceted pieces of business.
• Proven experience of leading high performing teams, with a highly collaborative approach
• Hungry, strategic, big picture thinker yet across the details as needed.
• Experience of working with Agile ways of working ideal.
• Motivated by the opportunity to take Clients into a new way of working that enables momentum, speed to market, and ultimately delivers strong creative and digital communications.
• Treats these accounts within the agency as their own business, looking to best leverage agency resource efficiently and profitably.
• Ideally this person will have led other large accounts with multi-channel comms outputs (e.g. TV, content, print, PR, digital, direct, social etc). In addition to this, a good understanding of marketing and how to motivate customers along a path to purchase would be a real asset.
• From a cultural perspective, this person needs to be kind, straight up, fun, confident and a lover of empowerment.

What We Offer

• Flexible work in a hybrid work environment with mental wellbeing initiatives
• A supportive culture focused on collaboration and personal growth
• A truly integrated agency network that includes research, data, insights, creative, digital, experiential, reputation management, content production, performance, earned media, etc.
• The opportunity to lead fully integrated campaigns that expand your experience in the marketing and communications landscape
• Robust G&D program training throughout the year
• Happy Days
• Culture Club: a calendar of events that connects our team in creative and fun ways
• The Bastion Evolve mentoring program
• Inclusive parental leave that offers 12 weeks paid leave for primary carers
• CSR leave