Food, Beverage

• Great career paths and development with an entrepreneurial organisation
• Attractive remuneration
• Full time Fixed term role (seasonal)

This is a great opportunity for a qualified, friendly, and skilled Food, Beverage & Guest Experience Coordinator to join the us and lead our hospitality team

The Role

We are seeking an experienced Food, Beverage & Guest Experience Coordinator to drive the team to achieve our targets and provide top-level customer service. In this hands-on role you will participate in the operation of the bar and food service to achieve expected budgeted sales targets and KPIs. This is a Full time Fixed term role (seasonal).

Reporting to our Venue Manager, our Coordinator needs to have the highest level of customer service skills with proven experience in the hospitality sector desirable. An RSA and Badge is essential.

The primary responsibility of the Coordinator is to lead the team in delivering first class service to our patrons ensuring the bar and functions operate effectively and efficiently within relevant Government Regulations.

Key areas of responsibility include:

• Ability to lead, coach and inspire a team
• Provide excellent customer service to all customers
• Provide information on our product range
• Maintaining the appearance and presentation of the bar
• Ensure all cleaning and maintenance is carried out according to specified quality standards
• Follow health and safety guidelines
• Cashier experience, taking orders and handling cash
• Apply sound cash handling principals and use of Point of Sale (POS) systems
• Promote the centre's services and programs to our patrons
• Develop and maintain good working relations with patrons
• Ability to work mornings, evenings and weekends. Hours may increase during the centre's peak periods

Skills & Attributes:

• Positive, friendly, helpful and energetic work style

• Coffee making/ barista skills

• Ability to be flexible during the centre's peak periods

• Best in class customer service skills

Essentials:

• RSA Badge
• Current First Aid (Level 2) & CPR
• Current Police Check
• Working with Children Check
• Legally entitled to work in Australia

The Company

Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.

We are in an exciting period of growth, and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.

If you are a highly motivated and energetic professional looking for a career in the leisure, health and wellness industry then we would like to hear from you.

Apply here and now

We will provide innovative recruitment strategies to remove any barriers that may prevent potential suitable applicants. These includes:

• A dedicated contact person to receive expressions of interest in the job, and complete a verbal job application during which the person answers questions over the telephone.
• Allowing a short video submission describing their application for the job
• Allowing a support person during an interview

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA ) and people with disability.

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.