Event Supervisor

Company description:

At Taronga Zoo in Sydney and Taronga Western Plains Zoo in Dubbo, we lead conservation efforts in the field and participate in regional and global conservation breeding programs to establish insurance populations for species threatened in the wild. We also operate two wildlife hospitals that treat and rehabilitate injured native wildlife, as well as providing best practice health care for the animals at our Zoos.

Taronga has a deep commitment to conservation science. In Australia and internationally, we work with universities, governments and conservation partners to respond to challenges impacting wildlife and people. We also have a proud tradition of delivering conservation education programs that increase knowledge and awareness and inspire students to become global leaders in conservation. Taronga receives support from the NSW Government and the Taronga Foundation. Established in 2000, the Taronga Foundation raises funds for conservation, education programs and wildlife in our care.

Job description:

• Lead unforgettable events - from weddings and gala dinners to corporate conferences and unique zoo experiences.
• Located at the iconic Taronga Western Plains Zoo - Dubbo
• Pay Rates, Duty Officer, $28.17 per hour Mon-Fri rates, plus additional penalties for after hours, Saturday, Sunday and Public Holidays
• Varying casual shifts available approx hours per week

If you are passionate about delivering exceptional guest experiences and thrive on ensuring events run flawlessly, this is the role for you

We are seeking an energetic and dynamic casual Events Supervisor to work alongside our Events Coordinator, leading our front-of-house teams and ensuring every event is executed seamlessly — from setup to finish. This role requires hands-on support across a variety of tasks to deliver events that leave a lasting impression on our guests.

About the Role…

Based at the award-winning Taronga Western Plains Zoo, Dubbo, this role gives you the opportunity to work across weddings, conferences, social events, and unique zoo experiences.

You'll be leading a team of hospitality staff, coordinating operational tasks, managing food and beverage service, and ensuring events run smoothly from start to finish. Many events require early starts, late finishes, and weekend work, so flexibility and a dedication to guest experience are essential.

All training is provided on the job. We are looking for someone with hands-on event experience, a positive, proactive attitude, and a passion for ensuring every guest has an outstanding experience. This role also provides the opportunity to develop your skills and grow your career in the events industry.

About You…

We are looking for candidates who are:

• Excited to work in a diverse, high-performing team with a strong focus on culture
• Willing to lead and supervise front-of-house staff, including setup, serving, clearing, canapes, and bar service
• Confident completing administrative tasks using Event Software Programs, UKG, POS, and other systems if/when required.
• Hands-on and willing to support all aspects of event delivery, including weddings, conferences, and social events
• Flexible to meet varying roster commitments, including early mornings, late nights, school holidays, and weekends
• Passionate about delivering high-quality guest experiences that exceed expectations and encourage repeat visitation
• Holds (or willing to obtain) a NSW Responsible Service of Alcohol (RSA) certification
• Hold a Paid NSW Working with Children Check

Benefits…

Our employees enjoy generous employment conditions including:

• Complimentary family and friends passes across both Taronga's Zoos in Sydney and Dubbo
• Discounts on our award-winning accommodation at both zoos
• Discounted food and beverage purchases across the sites
• Access to Fitness Passport program

We Value Diversity…

Taronga is an equal opportunity employer, where we recognise the diversity of our workforce and community - be it on the basis of gender, age, culture, religion, language, or personal circumstances.

Taronga is also committed to building on the perspectives, experience, knowledge and skills that this diversity brings to our organisation.

About Applying…

Please submit your resume and a cover letter of one page. You are also required to complete the three target questions as part of your application.

1. Describe a time when you helped ensure an event ran smoothly. What steps did you take to anticipate and solve problems, and how did you ensure the client's needs were met?
2. Tell us about your experience leading or coordinating a team during an event. How did you ensure tasks were completed on time and the guest experience was seamless?
3. Events can be unpredictable. Describe a challenge you faced during an event and how you resolved it to maintain a smooth experience for guests and clients.

Applications close: 11:59pm Sunday 9th November

We offer:

Taronga is more than just a workplace - we're a collaborative community of kind and respectful people who share a passion for making a positive impact on the world.