Effectiveness and Outcomes Manager

Company description:

As an organisation we have a clear focus on how we service and partner with our community, including our strategy of helping the community stay well when at home. Our reputation of community minded, inclusive and progressive is matched to none.

Job description:

Northern Health are seeking applications from motivated and suitably experienced Effectiveness and Outcomes Managers to join our Clinical Leadership, Effectiveness and Outcomes (CLEO) team for Fixed Term, 2 years.

Northern Health is the major provider of acute, maternity, sub-acute, mental health, specialist, community and home-based services in Melbourne's rapidly growing outer north.

Services are provided through our five main campuses:

Northern Hospital Epping, Broadmeadows Hospital, Bundoora Centre, Craigieburn Centre, and Kilmore District Hospital. In addition, Mental Health Services are provided at Epping, Broadmeadows, Jacana, Preston, Mill Park and Coburg.

About the Role:

This is an exciting opportunity for a motivated and adaptable professional to join Northern Health's Clinical Leadership, Effectiveness and Outcomes (CLEO) Team.

The Effectiveness and Outcomes (E&O) Manager plays a central role in leading programs that improve health outcomes, strengthen clinical effectiveness, and embed value-based, person-centred care across the organisation.

The role provides project management leadership across programs involving digital health technologies, remote patient monitoring, and model of care redesign. Working closely with clinicians, consumers, and digital health partners, you will co-create care models that are sustainable, person-centred, and measurable in their impact.

A key focus will be supporting the implementation of Safer Care Victoria's Assisted Self-Management (ASM) Program, a state-wide initiative empowering people living with chronic conditions such as COPD, heart failure, and diabetes to take an active role in managing their health through self-management education, medication support, and risk-stratified remote monitoring.

The position also contributes to Northern Health's broader Outcomes for Impact strategy, helping to build organisational capability in Value-Based Healthcare, outcomes measurement, and digital transformation.

This role will suit someone who:

• Delivers reliably and takes ownership of outcomes.
• Thrives in a fast-paced, evolving environment.
• Enjoys working collaboratively to turn ideas into practical, measurable results.
• Is flexible, curious, and committed to continuous improvement.

To be successful in this role you will have:

• Tertiary qualification in a relevant healthcare, management, or related discipline.
• Proven experience in project and program management, including planning, implementation, and evaluation.
• Strong ability to build relationships and engage clinicians, consumers, and other stakeholders.
• Experience in service improvement, model of care redesign, or digital health implementation.
• A demonstrated commitment to person-centred, outcome-focused care and continuous learning.
• Excellent communication, organisational, and problem-solving skills.

Desirable:

• Experience in Value-Based Healthcare, implementation science, or digital health transformation.
• Knowledge of health economics, data-driven improvement, or evaluation frameworks.

Next Steps . . .

If you're passionate about improving outcomes, enjoy working in a collaborative and forward-thinking team, and are looking for a role where your work drives real impact — we'd love to hear from you.

Please click on the 'Apply' button and follow the prompts.

For further details, please refer to the Position Description. Alternatively, you can contact Tracey Webster, Director - Clinical Leadership, Effectiveness and Outcomes (CLEO),

Applications close on 30 November 2025

Shortlisting will commence immediately for this vacancy. If an appropriate candidate is sourced, the advertising may close early, thus we advise you to apply right away.

We offer:

We offer a range of benefits to support and reward staff both personally and professionally, which includes:

• Health and Wellbeing programs, including our 'Thrive' program

• Flexibility in the workplace and extra leave options and support

• An inclusive and culturally safe space

• State of the art facilities and campus partnerships

• A commitment to ongoing professional development through our 'Learning Labs'

• Access to salary packaging, EAP and our online library

For a glimpse of life at NH, click here.

Work with us Northern Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce which reflects the community we serve. Applications from Aboriginal and Torres Strait Islander people, as well as applicants who are LGBTIQ+, who have different abilities, or are from culturally and Linguistically Diverse Backgrounds are encouraged.

All employees of Northern Health must comply with the health service's Staff Health / Workforce Immunisation procedure (as amended from time to time) together with any relevant State Government and Departmental directives. This requires all employees to be vaccinated for various diseases such as, but not limited to influenza