Senior ICT Service Operations Officer

5 hours ago

Sydney, New South Wales, Australia ADL Group Australia Full time $90,000 - $120,000 per year

Senior ICT Service Operations Officers


• Contract duration: 7 months


• Location of work: Sydney or Melbourne / Hybrid


• Application closing date: Friday, 17 October 2025


• Estimated start date: Monday, 01 December 2025


• Security Clearance: Existing or able to obtain baseline

Our federal client, the Department of Industry, Science and Resources (DISR) is seeking multiple Senior ICT Service Operations Officers.

Selection Criteria

Essential

  1. Demonstrated experience (minimum of 3 years) supporting the delivery of IT enhancement projects. Such experience may relate to instrument control software, data mapping and storage, workflow management or information management systems.

  2. Demonstrated self-motivation and organisational skills, combined with well-developed analytical and problem-solving skills, working autonomously under very broad direction.

  3. The ability to work collaboratively in a team and demonstrated experience of negotiation and influence to establish and maintain productive working relationships with management as well as operational staff and vendors.

  4. Excellent communication skills, particularly for engaging with a diverse range of laboratory staff, report and technical writing.

  5. Experience in supporting ICT operations in scientific laboratories, either as an analyst or support role.

  6. Must have an active Baseline AGSVA security clearance (at time of potential interview).

Desirable

  1. Tertiary qualifications in either chemistry/biology/physics/engineering/ICT areas are desirable.

  2. Knowledge in Software Development, Cyber Security and Data Analysis is desirable.

  3. Knowledge in Scientific Laboratory Standards and accreditations (i.e. TGA, NATA) is desirable.

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