Medical Receptionist

2 weeks ago

Sydney, New South Wales, Australia BJC Health Full time $104,000 - $130,878 per year

Join our passionate team at BJC Health, where we are redefining healthcare delivery. We are accelerating towards our 2030 vision and need a dedicated, customer focused receptionist to be part of our journey.

Our Values:


• Be good with people


• Play like a pro with hunger and passion


• Lead with humility

We believe in promoting mental health and wellbeing, especially in these challenging times, and encourage our team to embody these principles.

We are currently recruitment for a casual Receptionist that can primarily work at our Parramatta clinic, whilst also being available to work at our Chatswood and Bondi Clinics as required.

About the Role:


• Reports directly to the Clinic Manager


• Ensure our patients always feel cared for and valued


• Assist our practitioners in delivering unparalleled care


• Opportunity for an immediate start with comprehensive induction & training

Key Responsibilities:


• Engage in face-to-face client interactions


• Manage phone calls and online communications


• Oversee diary, client billings, transactions, and administrative needs of practitioners


• Maintain the reception area and waiting room

Role Essentials:


• You must be available to work Monday, Friday and Saturdays, with the flexibility to work other days as required (working a shift roster between the hours of 7:30am to 6pm)


• Only candidates with full working rights in Australia should apply

Desired Attributes:


• Proven experience in creating memorable customer interactions


• Background in professional team environments


• Strong verbal and written communication skills


• Attention to detail and a continuous improvement mindset


• Proficiency in Microsoft Office and Electronic Health Records (EHR) software


• Familiarity with Genie Solutions PMS


• Certificate IV in practice/business/medical administration is a plus

Professional Development & Opportunities:


• We support ongoing study and professional growth


• Competitive salary with tiered progression opportunities in reception, leading to long-term administrative or management roles

Application Process: Submit a detailed cover letter addressing the points mentioned above, along with an up-to-date resume without any timeline gaps. Applications without a corresponding cover letter will not be considered.

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