Medical Receptionist

3 days ago

Shepparton, Australia SMR Medical Pty Ltd Full time

Greet patients and visitors in a warm and friendly manner, ensuring a positive first impression.
- Manage patient appointments, scheduling, and rescheduling as necessary.
- Answer phone calls, address inquiries, and provide accurate information to patients.
- Assist patients with completing necessary forms and paperwork.
- Maintain medical records accurately and efficiently.
- Manage patient check-in and check-out processes, including handling payments.
- Maintain reception area tidy, support doctors and practice manager with any additional administrative duties.
- Handle general administrative tasks such as filing, scanning, faxing, and data entry.
- Collaborate with other team members to provide exceptional patient care.

**Selection Criteria**:

- Previous experience as a medical secretary or in a similar role is highly desirable.
- Exceptional interpersonal skills, with the ability to communicate effectively and compassionately with patients, families, and healthcare professionals.
- Excellent organisational and multitasking abilities, with keen attention to detail.
- Proficiency and ability to learn medical terminology, billing procedures
- Experience using Best practice software
- Strong computer skills, including proficiency in Microsoft Office Suite.
- Medical transcription and typing skills desired
- Ability to maintain confidentiality and handle sensitive information with integrity.
- A friendly and professional demeanour, with a commitment to providing outstanding patient care.

**Job Type**: Casual

Pay: $28.00 - $33.00 per hour

Expected hours: No less than 20 per week

Application Question(s):

- What is your availability?
- Do you have experience using Best practice software?

**Education**:

- High School (Year 12) (preferred)

**Experience**:

- Medical receptionist: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

Expected Start Date: 05/09/2025

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