Receptionist

**About the opportunity**

We are seeking a proactive and customer-focused **Medical Receptionist** to join our Administration Team. This is a fantastic opportunity to become part of a supportive team environment where your contribution truly matters. We are seeking someone to work **Thursday 10am-6pm and Friday 6.30am-2.30pm routinely,** plus there is opportunities to pick up additional shifts.

As the Medical Receptionist, you will be the first point of contact for patients and their families attending our hospital.

**Your key responsibilities will include**:

- Providing high-level administrative and reception support.
- Ensuring a smooth and welcoming patient experience from arrival through to follow-up.
- Liaising with specialists, nursing staff, and other departments to support efficient clinic operations.
- Providing accurate payment and remittances.
- Maintaining accurate records and managing appointment scheduling.
- Ensuring clients have a positive experience with our practice from their very first phone call. This includes warmly greeting clients, efficiently handling inquiries, and providing necessary information with professionalism and courtesy.
- Handling patient appointments, maintaining accurate records, and processing accounts.

**About You**

You are a warm, organised, and adaptable individual who enjoys working in a patient-facing role. You bring:

- Previous experience in medical administration or a similar healthcare setting.
- Excellent interpersonal and communication skills.
- Strong attention to detail and time management skills.
- Working in a fast-paced environment, demonstrating excellent multitasking and prioritizing skills
- A commitment to confidentiality and patient-centred care.
- The ability to thrive in a dynamic, work automatously and team-based environment.

**Your Skills and Experience**

To succeed in this role, you will be an enthusiastic individual with a passion for customer service and enjoys being part of a busy environment.
- Computer literacy including the Microsoft Office Suite.
- Experience either in a medical administration setting or a reception role.
- Experience with Patient Management Systems is highly desired, though not essential.

**About Us**

Shepparton Private Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘_People Caring for People’_ since 1964.

**What’s in it for you?**
- **Professional Advancement**: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
- **Discounts**: Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
- **Health and Wellbeing**: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a **free Employee Assistance Program** offering access to confidential counselling, coaching and support 24/7.
- **Leisure/Social/Financial**: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

**Requirements**:

- _Must _provide a_ _**National Police Check** conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases.

**To Apply