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Customer Support Engineer

2 weeks ago

Perth, Western Australia Malvern Panalytical Full time $80,000 - $120,000 per year

Customer Support Engineer – Perth Australia

We are now seeking an experienced Customer Service Engineer to be based in Perth. This is a fantastic opportunity to join a market-leading company in a key customer-facing position that is growing.

Job Description (includes but not limited to)

Based in Western Australia, you will be a member of 17 Engineers nationally responsible maintenance of XRF, XRD and SPE instruments across Australasia such as:


• Installation, commissioning and calibration


• Preventative maintenance work on instruments


• Responding to breakdown calls as required

On call and Weekend work may apply. This role involves extensive travel, at least 80% of your time both within Perth, remote mine sites and interstate, is the norm of this role, Occasional overseas travel may also be required.

Job Requirements


• 5 + years of field service experience


• Advanced Diploma or above in Electronics, good electro-mechanical skills are needed to be successful in this role


• West Australian serviceman's radiation safety license would be an advantage


• IT literate


• The ability to travel at short notice


• Passionate about customer service


• X-ray fluorescence, X-ray diffraction or neutron analysis experience would be an advantage

We Offer


• Working in an organization dedicated to excellence


• Salary dependent on experience, education and skill