Customer Service Representative

15 hours ago

Melbourne, Victoria, Australia Hertz Australia Pty Ltd Full time $50,000 - $80,000 per year

Customer Service Representative

Full Time Position

Melbourne, VIC

Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other reputable brands of Thrifty, Dollar, Ace and Flexicar. At Hertz we drive a 'One Team' culture which means at Hertz you will be exposed to all our different brands and be apart of a global multibrand team. We put people first, drive change and strive to win together. If you share these values, then Hertz is the place for you to achieve your career goals.

To continue our success in the future of car rental, we're looking for customer focused, high performing Customer Service Representative to join our exceptional team and grow your career

What are the Perks?

  • Profit Sharing Program
  • Generous discounts on our brands
  • Employee Car Sales Program
  • Car Leasing Program
  • On-site Airport Parking
  • Additional days leave per annum
  • A focus on sustainability
  • Targeted charity partnerships
  • Key focus on wellbeing and safety
  • WGEA Certified workplace

About the Role?

As a Customer Service Representative,you will be responsible for providing exceptional customer service and sales services to internal and external customers to ensure the continued growth and profitability of Hertz. You will be based at our Melbourne Store and you may be required to work at other VIC stores within reasonable travel distance.  In this role you will;

  • Ensure a positive customer experience by greeting and engaging customers
  • Complete rental and return transactions efficiently and accurately
  • Sell Hertz rental options to our valued customers
  • Ensure overall customer satisfaction by resolving issues
  • Be involved in reservations of rental vehicles and associated requirements
  • Work as part of a high performing team

About You?

To be successful in this position, our newest team member will have the following:

  • Excellent communication skills, a positive attitude and ability to engage in verbal interaction with customers
  • Previous experience in customer service or sales; experience in rental industry preferred
  • Computer literacy skills required
  • Flexibility of working hours (7-day shift work including weekends & public holidays may apply)
  • A full and current AU driver's licence with the ability to drive automatic vehicles

About the Offer?

In return for your hard work and dedication, you will be rewarded with:

  • A competitive hourly rate & incentives
  • Opportunities for career growth and development
  • Full training and a company uniform
  • A supportive team environment
  • Leave loading & shift penalties applied to base hourly rates
  • Employee Benefits and a motivating company culture

At Hertz we pledge to provide a safe and supportive work environment for everyone. We are an inclusive business who welcomes diversity and we encourage applications from all candidates, including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people with disabilities.

This is a brilliant opportunity for an individual who is passionate about customer service and has the ability to work collaboratively as a team to achieve targets.

Please note Police Background Checks will be completed for external candidates as part of the Recruitment Process

  • Customer Service Representative

    2 weeks ago

    Melbourne, Victoria, Australia National Auto Glass Supplies Full time $50,000 - $80,000 per year

    National Auto Glass Supplies is Australia and New Zealand's premier importer and wholesaler of automotive glass products.We are currently seeking a self-motivated individual to join our team as afull-time Customer Service Representative, working out of our distribution centre in Dandenong South, VIC.Role OverviewAs our Customer Service Representative, your...

  • Customer Service Representative

    14 hours ago

    Melbourne, Victoria, Australia Mouser Electronics Inc. Full time $45,000 - $60,000 per year

    Our Melbourne, Australia office, is searching for a Customer Service Representative that will strive to provide an optimal customer service experience for our customers.  As a Customer Service Representative for Mouser, you will correspond with customers via telephone, email and chat, accurately process various types of customer requests and inquiries...

  • Customer Service Representative

    1 week ago

    Melbourne, Victoria, Australia Mlily International (AUS) PTY LTD Full time $104,000 - $130,878 per year

    The opportunityMlily International (AUS) PTY LTD is seeking a highly motivated and customer-focused Customer Service Representative to join our team in Mitcham, VIC. In this full-time role, you will be responsible for providing exceptional customer service and administrative support to our clients.Key responsibilitiesHandle inbound customer inquiries and...

  • Customer Service Representative

    14 hours ago

    Melbourne, Victoria, Australia HotDoc Full time $50,000 - $60,000 per year

    Role Purpose & ContextAt HotDoc, our purpose is to enable the best possible patient experience for everyone in Australia. We're passionate about building products that have a real impact on patient health outcomes and delivering services that support the growth and sustainability of Australian healthcare.As a Customer Service Representative at HotDoc, you...

  • Customer Service Representative

    1 week ago

    Melbourne, Victoria, Australia Mansutti Bros Pty Ltd Full time $50,000 - $80,000 per year

    About Us: Mansutti Bros specializes in providing high-quality powder coating services and for the domestic and commercial construction industry. Our commitment to excellence and customer satisfaction sets us apart in the market. We are currently seeking a dedicated and enthusiastic Customer Service Representative to join our team and help us maintain our...

  • Customer Service Representative

    2 days ago

    Melbourne, Victoria, Australia pay Full time $50,000 - $80,000 per year

    Customer Service RepresentativeWe're changing the way businesses manage payments and rewards. Since our first transaction in 2021, we've onboarded over 50,000 businesses, processed billions in payments, and issued billions of rewards points. As we continue to scale in Australia and launch into the US under , our mission is simple: to turn every payment into...

  • Customer Service Representative

    2 weeks ago

    Melbourne, Victoria, Australia BlueScope Full time

    Job Description BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We're driven by innovation and are proud that the technologies in our products and brands, like COLORBOND steel, inspire and protect everything from hospitals and bridges to stadiums and homes.The OpportunityCome and discover the...

  • Customer Service Representative

    6 days ago

    Melbourne, Victoria, Australia Megasorber Pty Ltd Full time $60,000 - $80,000 per year

    About UsMEGASORBER is a leading Australian manufacturer of innovative soundproofing materials and solutions, supplying industries including architecture, building & construction, marine, transport and defence. We're a fast-growing, customer-focused team based in Melbourne's eastern suburbs.The RoleWe are seeking a proactive and detail-oriented Customer...

  • Customer Service Representative

    2 weeks ago

    Melbourne, Victoria, Australia recoveriescorp Full time $45,000 - $60,000 per year

    As a Customer Service Representative, you will be at the heart of our operations, delivering high standards of customer service. You will connect with customers to provide tailored support that makes a real difference to their unique situations.What You'll Be Doing;Customer Connection: Manage inbound and outbound calls, building rapport and trust with...

  • Customer Service Representative

    2 days ago

    Melbourne, Victoria, Australia Recoveriescorp Full time $60,000 - $80,000 per year

    493335Boxhill, VIC, Australia, 3128Fixed-TermFull-timeWhat's in it for you;Vibrant Workplace: Be part of a fun, supportive, and inclusive team environment where culture matters.Wellbeing First: Enjoy perks like employee discounts, health and wellness initiatives, 24/7 EAP support, and discounted health insurance.Recharge & Celebrate: Take an annual...