Medical Imaging Receptionist

7 days ago

Darwin, Northern Territory, Australia Private Advertiser Full time $60,000 - $80,000 per year

Territory X-Ray Services is an independent Medical Imaging practice located in Darwin with a strong focus on patient care looking for a patient-focused individual to join our administrative team.

About the role:

An exciting opportunity exists for an enthusiastic administration professional to provide high-level reception duties and administrative services whilst ensuring the delivery of professional, caring, and friendly services to patients and referrers.

Duties include:

  • Handle all face-to-face and over the phone patient registrations, bookings, triage and queries as the first point of contact within the clinic providing information on procedures and any required preparation.
  • Receive payments, issue receipts, complete all billing (including Medicare) and invoicing for patients.
  • Operate our booking system and ensure the smooth-running of the front office.
  • Working closely with technical staff and our radiologists to achieve smooth patient flow.
  • Liaising with referrers.
  • Assist with any general office administration activities as required, such as, outbound calls, data entry and reporting as delegated by your manager.

Essential skills and experience:

  • Previous reception experience highly regarded.
  • Ensures positive and effective communication with patients, clinicians, and management.
  • Strong customer focus and demonstrate compassion towards patients.
  • Positive attitude
  • Ability to work effectively in a team environment and independently.
  • Good IT skills.
  • Exceptional written, verbal, and interpersonal skills
  • Excellent time management skills
  • Neat, tidy, and professional presentation
  • Driver's license essential
  • Ability to work a rotating roster (Shifts vary between 7:30am- 6pm)

Desirable skills:

  • Radiology/Medical reception experience.
  • Experience with Comrad RIS
  • On-site training and support will be provided as required.

Please direct applications to:

Kayla Peters

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