RTO Administration Officer

The Aboriginal Health Council of South Australia Limited (AHCSA) is the peak body representing Aboriginal community-controlled health and substance misuse services in South Australia at state and national levels.

Our primary role is to be the 'health voice' for all Aboriginal people in South Australia. We achieve this by advocating for the community and supporting workers through our Member Services with appropriate Aboriginal health programs based on a holistic perspective of health.

AHCSA delivers nationally accredited training and has been registered with the Australian Skills Quality Authority (ASQA) as a Registered Training Organisation (RTO) since 2004 (RTO AHCSA prides itself on providing a comfortable learning environment reflective of the organisation's cultural values and connections.

Summary of the broad purpose and characteristics of the position

The RTO Administration Officer is responsible for delivering timely, efficient, and high-level administrative services to support both students and staff within the RTO. This position serves as the primary point of contact for AHCSA RTO students, student employers, and both internal and external stakeholders, ensuring smooth and effective communication.

This position involves coordinating administrative processes, managing data systems, and ensuring compliance with relevant regulations. The RTO Administration Officer is responsible for providing a high standard of customer service to maximise the experience of AHCSA students, whilst maintaining adherence to AHCSA policies and procedures.

Organisational relationships and extent of authority

The RTO Administration Officer is accountable to and reports to the Manager, Registered Training Organisation. It works under general direction, following broad work instructions, applying established AHCSA procedures, processes and guidelines to guide work activities, and seeking assistance as required.

This position works in close collaboration with all members of the RTO, students, and other AHCSA staff.

Special conditions

• Out of normal hours work may be required.

• National Police Certificate is required.

• Working With Children Screening required.

Statement of Key Responsibilities

The RTO Administration Officer is responsible for:

• Administrative and Coordination Tasks: Managing administrative functions to support efficient operations within the RTO, including scheduling meetings, preparing learning materials, managing records and responding to RTO queries

• Data Management and System Support: Optimising and maintaining the Student Management System by setting up workflows, supporting staff, ensuring data quality, identifying improvements, and assisting with data submissions

• Financial Support and Quality Assurance: Assisting the RTO Manager with financial processing and reconciliation and contributing to Continuous Quality Improvement initiatives within the RTO

Essential Experience

• Exposure to administrative or executive support roles within healthcare or community services.

• Exposure to information technology-based systems relevant to role.

• Experience working in multi-disciplinary team environments.

• Excellent Computer Literacy & Ability to Learn New Systems

• High Attention to Detail

Desirable Experience

• Exposure to relationship-building with external stakeholders.

• Experience engaging with Aboriginal people and communities.

• Certificate III in Business or Health Administration

How to apply

Please apply via SEEK.

To view the position description, please view our website

To be considered for the role you are required to submit a Resume and Suitability Statement.

The Suitability Statement has to address the Statement of Key Responsibilities (included in the Seek advertisement above) of the Job and Person Specification. Only applications that have addressed the Statement of Key Responsibilities will be considered.

Please contact ** for any questions.

Please note, late applications will not be accepted and no agencies.

Closing Date for applications: 5:00 pm, Friday, 13th June 2025

Aboriginal and Torres Strait Islander people are strongly encouraged to apply

This position may be filled prior to the closing date of the Advertisement.