Enrolments Officer

Join Our Team as an Enrolments Officer – Make a Difference in the Education Sector

The NextEd Group (ASX:NXD) is one of the largest listed private education organizations in Australia. NextEd provides education and learning experiences to more than 25,000 students each year via 9 campuses in Australia and 16 recruitment offices around the world. The group delivers high quality courses across the English Language, Vocational and Higher Education sectors, to both domestic and international students. We share a vision to unleash potential through inspiring learning and experiences, ensuring graduates are equipped with the skills to fulfil their personal and career ambitions.

An exciting opportunity is now available for an Enrolments Officer to join our national team in the Domestic Division. This position is currently based at our office in Adelaide Campus and will require travel offsite to businesses to facilitate sign-ups where required.

About the Role

As an Enrolments Officer, you will play a key role in ensuring smooth, accurate, and compliant enrolment processes for our Traineeship, B2B, and online programs. Reporting to the Administration Manager, you'll support Business Development Managers and Senior Training Coordinators while delivering a professional, client-focused experience to employers, trainees, and students.

This role covers the full enrolment lifecycle – from eligibility checks and compliance validation through to progression reporting, training plan management, and monitoring critical deadlines within State Training Authority portals.

Key Responsibilities

• Process enrolments accurately, ensuring compliance with policies and STA requirements.
• Manage eligibility checks, evidence collection, and student record maintenance.
• Provide responsive support to BDMs, trainers, coordinators, employers, and students.
• Prepare and monitor training plans, extensions, withdrawals, and compliance reporting.
• Travel offsite to conduct sign-ups and support client engagement as required.
• Assist with financial duties which include invoicing, collections and regular reconciliation.
• Assist in the administration of national and state compliance frameworks relevant to the RTO

We're looking for someone who thrives in a fast-paced environment, is highly organised, and has excellent communication skills. Ideally, you'll bring:

• Experience in the RTO sector (preferred but not essential).
• Knowledge of aged care, disability, or community services (advantageous).
• Strong administration, time management, and compliance focus.
• A professional and client-oriented approach to all interactions.
• Drivers licence and access to a vehicle

Why Choose Us?

• Flexible Working Environment: Enjoy the flexibility of delivering online training while impacting students across Australia.
• Inclusive and Respectful Culture: We value diverse perspectives, encourage collaborative teamwork, and celebrate innovation.
• Impactful Work: Your role will help shape the future of students, preparing them for meaningful careers in the community services sector.

The NextEd Values are:

BE BOLD – Courageous and forward-thinking people who are inspired to deliver and support impactful innovation and growth strategies.

BE INCLUSIVE – Diverse and engaged teams who are agile, connected and aligned to putting collective success before individual achievements.

BE RESPECTFUL– Honest and considerate people who show gratitude for the efforts of others and take responsibility for their actions.

BE EXCELLENT – Passionate and results driven people who are renowned for delivering great student experiences and outcomes.