Senior Business Analyst

14 hours ago

Melbourne, Victoria, Australia Medibank Private Limited Full time $80,000 - $120,000 per year

You're only human.

It's a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us.

We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.

The Opportunity

Are you a strategic thinker with a passion for digital transformation? We are seeking a Senior Digital Business Analyst to join our Enterprise Delivery team within Customer Technology & Delivery. This role is pivotal in shaping customer-centric digital solutions that enhance experience, retention, and self-service across desktop and mobile platforms.

You'll work across the full delivery lifecycle, from feasibility to supporting testing and transition, while also helping uplift our Business Analysis Practice. If you thrive in a collaborative, fast-paced environment and are ready to make a real impact, we'd love to hear from you.

*Please note that this is a 12-month Fixed Term Contract.

Key Responsibilities:

  • Lead the elicitation and documentation of business and system requirements across digital and enterprise initiatives.
  • Break down complex initiatives into epics, user stories, and customer journeys using tools like Jira and Confluence.
  • Facilitate workshops and ideation sessions with internal teams and external vendors to drive innovative solutions.
  • Ensure traceability of requirements through design, build, testing, and deployment.
  • Contribute to the continuous improvement of Medibank's BA Practice, mentoring team members and sharing knowledge.
  • Support compliance with Medibank's policies and regulatory obligations, while driving quality and operational excellence.

Must haves:

  • Minimum 5 years' experience in business analysis, with a strong track record across Agile, Waterfall, and hybrid SDLCs.
  • Proven experience working on digital platforms and initiatives, with a clear understanding of customer-centric digital solutions.
  • Ability to engage stakeholders at all levels and translate complex requirements into actionable insights.
  • Expertise in process mapping and requirement documentation (including user stories).
  • Strong facilitation, communication, and stakeholder engagement skills.
  • A proactive, results-driven mindset with a passion for delivering business value through digital innovation.

Imagine working with us…

We understand that work means different things to everyone...  We know happy, healthy people make great teams, and great teams put more heart into each customer and patient interaction. And that's why we're reinventing work.

Imagine a workplace where work didn't feel like work.

A workplace where you could shape when and where you work to have more impact.

Where flexible working isn't a buzzword, it's a reality.

Imagine a workplace that helps you and your family thrive.

Where connection, personal development and health and wellbeing are front of mind.

For you, work should help you Live Better. It should bring you fulfillment and joy. And with Medibank, it could.

Inclusion and Accessibility

We believe in everyone's potential and strive to make Medibank inclusive for all, because different perspectives make us better.

We encourage applications from everyone, including Aboriginal and Torres Strait Islander candidates, those with disabilities, and LGBTQIA+ individuals. For any adjustments or alternative formats during the recruitment process, please contact us

  • Senior Business Analyst

    2 weeks ago

    Melbourne, Victoria, Australia Davidson Full time $120,000 - $140,000 per year

    The OpportunityOur client is seeking an accomplished Senior Business Analyst to play a key role in a high-impact energy reform program. This is an exciting opportunity to lead analysis efforts across complex business and regulatory initiatives within the energy utilities sector. You'll work with senior stakeholders, guide a small team, and contribute...

  • Senior Business Analyst

    6 days ago

    Melbourne, Victoria, Australia Peoplebank Full time $80,000 - $120,000 per year

    Senior Business Analyst – AI-Enabled DeliveryThe position is located close to Richmond, MelbourneRole Type: Full-Time, PermanentHybrid, 3 days in officeAustralia's leading event companyJoinAustralia's leading event and hire companyon an exciting transformation journey We're seeking aforward-thinking Senior Business Analystto drive business outcomes in the...

  • Senior Business Analyst

    2 weeks ago

    Melbourne, Victoria, Australia Operandi Consulting Full time $80,000 - $120,000 per year

    Business Analyst - Digital Product & SaaSMelbourne Hybrid (3-4 days onsite) in RichmondPermanent | Full-timeWe're a well-established and rapidly scaling technology company seeking an experienced Senior Business Analyst to take a lead role in our product and platform evolution. If you're a seasoned BA who thrives in dynamic, delivery-focused environments, and...

  • Senior Business Analyst

    1 week ago

    Melbourne, Victoria, Australia Labour Hire Authority Full time $120,000 - $140,000 per year

    The Labour Hire Authority (LHA) protects Victorian workers from exploitation and improves transparency and integrity in the labour hire industry by regulating businesses that provide or use labour hire services.  LHA licences labour hire providers, monitors and enforces compliance, and supports providers, hosts and workers to understand and comply with...

  • Senior Business Analyst Senior Business Analyst

    13 hours ago

    Melbourne, Victoria, Australia ANZ Banking Group Limited Full time

    About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.s of customers. About Us As a Senior Business Analyst in Group Risk, you will support the delivery of Non-Financial Risk activities responding to the Enforceable undertaking....

  • Senior Business Analyst

    6 days ago

    Melbourne, Victoria, Australia Otic Group Full time $80,000 - $120,000 per year

    "OTIC" means smart people doing smart work, together.We are awholly owned Australian company based in Melbournecommitted to helping our clients design and build intelligent software solutions that unlock value in their business. Otic Group was formed to provide talented technology professionals an opportunity to work with not onlysome of the most prominent...

  • Senior Business Analyst

    1 week ago

    Melbourne, Victoria, Australia Medical Indemnity Protection Society Ltd (MIPS) Full time $120,000 - $180,000 per year

    Location: Sydney, NSW or Melbourne, VIC Department: Transformation Reporting to: Senior Project ManagerAs part of our ambitious digital transformation program, we're seeking aSenior Business Analystwith deep expertise ininsurance and claimsto help modernise our systems and elevate the member experience.About the RoleIn this key role, you'll:Lead end-to-end...

  • Senior Business Analyst

    6 days ago

    Melbourne, Victoria, Australia NAB Full time $80,000 - $120,000 per year

    Exciting opportunity for a motivated Senior Business Analyst to join Digital Notifications team within Personal BankingYou'll join a high-performing business, backing talented individuals.Make a genuine difference through the work you do.Drive world class, simple and intuitive experiences for customers.Our people are customer obsessed. They prioritise the...

  • Senior Business Analyst

    6 days ago

    Melbourne City Centre, Victoria, Australia NAB - National Australia Bank Full time $80,000 - $120,000 per year

    Senior Business AnalystJob number: 803556Primary position location: VIC- Melbourne CBDCategory: Project ManagementWork type: Permanent Full timeClosing at: Sep :55 AESTFavouriteExciting opportunity for a motivated Senior Business Analyst to join Digital Notifications team within Personal BankingYou'll join a high-performing business, backing talented...

  • Senior Business Analyst

    6 days ago

    Melbourne, Victoria, Australia Water and Catchments - DEECA Full time $104,000 - $160,000 per year

    Company description: Department of Energy, Environment and Climate ActionJob description: The Senior Business Analyst will play a key role within the Register and Monitoring Services Branch, working alongside a highly skilled group of Senior BAs with deep expertise in Victoria's Water Entitlement Framework. This role is responsible for defining business...