
Talent Program Coordinator – Contingent Hiring
6 days ago
We're Hiring: Talent Program Coordinator – Contingent Hiring
Location: ACT Canberra Hybrid
Are you passionate about delivering exceptional recruitment services and building strong client relationships?
Do you enjoy driving process excellence while working in a fast-paced, purpose-led environment?
If yes, we'd love to meet you
Join Impellam Group, a global leader in workforce solutions, as a Talent Program Coordinator, and play a key role in ensuring the smooth and efficient delivery of contingent staffing services to our valued customers.
About the Role:
As a Talent Program Coordinator (which we internally refer to as the (Program Coordinator), you'll be the face of our service for one of our high-profile clients.
You'll manage the end-to-end contingent recruitment process on their behalf through our Vendor Management System (VMS), ensuring all roles are filled efficiently and compliantly. You'll collaborate with hiring managers, suppliers, and internal stakeholders to make sure everything runs like clockwork — from job postings to onboarding, reporting to dispute resolution. This is not a recruitment role. This role, 'administratively manages the recruitment process'.
What You'll Be Doing:
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Managing job postings, bookings, and extensions via the VMS platform
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Supporting hiring managers and recruitment suppliers with training and guidance
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Monitoring our contractual KPIs and SLAs to deliver an outstanding service
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Ensuring compliance and resolving any disputes that may arise
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Collaborating with internal teams and contributing to quarterly reviews
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Promoting a positive NPS (Net Promoter Score) experience
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Continuously identifying and driving process improvements
What We're Looking For:
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Experience in staffing, or VMS/co-employment coordination
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A sound understanding of the recruitment lifecycle
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A strong customer service mindset and problem-solving attitude
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Excellent communication and interpersonal skills
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Ability to work with MS Excel and familiarity with MS Office tools
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Proven experience managing and analysing data
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A love of learning and embracing new technology
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Strong organizational and time management capabilities
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Proactive, collaborative, and eager attitude towards results delivery
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Knowledge of recruitment or procurement technologies is a plus
WHAT WE CAN OFFER YOU
At Impellam, we are more than just a company—we're a team united by a shared vision of innovation, integrity, and delivering exceptional results for our customers.
When you join us, you'll be part of a forward-thinking organisation that values collaboration, entrepreneurship, and authenticity and together, we will continue to drive the future of workforce solutions.
On offer for the successful incumbent is:
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Competitive Remuneration
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Rewards and Recognition
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Salary Reviews
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Continual Career Development
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Mentorship and Coaching
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Flexible Work Arrangements
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WFH Options
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A commitment to your wellbeing including additional paid wellbeing days
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A commitment to social responsibility including additional paid volunteer time off
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Competitive parental leave offering
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Additional Annual Leave Days
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Global Mobility and much much more..
If this sounds like your next career move, apply via the link below.
We can't wait to meet you
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