Campaign Manager

CAMPAIGN MANAGER

About Us

Time Out Group is a global media and hospitality business that inspires and enables people to experience the best of the city through its two divisions - Time Out Media and Time Out Market.

Time Out launched in London in 1968 to help people discover the exciting new urban cultures that had started up all over the city - today it is the only global brand dedicated to city life. Expert journalists curate and create content about the best things to Do, See and Eat across 333 cities in 59 countries and across a unique multi-platform model spanning both digital and physical channels.

Time Out Market is the world's first editorially curated food and cultural market, bringing a city's best chefs, restaurateurs and unique cultural experiences together under one roof. The portfolio currently includes six open Markets, several new locations with expected opening dates in 2023 and beyond.

The Role

As the Campaign Manager at Time Out Media, your primary purpose is to lead the strategic planning, execution, and optimisation of commercial campaigns that drive impactful results for our clients. You will play a pivotal role in translating client objectives into actionable campaign strategies, ensuring alignment with business goals and delivering exceptional value through innovative approaches.

Key Responsibilities

Campaign Management:

• Own the end-to-end implementation of commercial campaigns, coordinating with internal and external stakeholders to ensure seamless execution.
• Identify areas of opportunity to optimise campaign activity by measuring results, generating ideas for improvement, and sharing strategies for testing and innovation.
• Troubleshoot and solve problems that may arise during campaign execution to ensure successful delivery.

Team Management:

• Lead and manage the campaign management team, overseeing one direct report and fostering a collaborative and growth-oriented environment.
• Build and maintain strong relationships with internal stakeholders and cross-functional teams, providing support and fostering a cooperative working environment.
• Ensure all campaign communications are grounded in key insights or data-driven/behavioural aspects to drive member engagement and retention metrics.

Performance Tracking and Analysis:

• Monitor and analyse campaign performance metrics (e.g., engagement, conversion rates, ROI) to assess effectiveness.
• Present post-campaign results alongside the commercial team managers to key clients, highlighting insights and actionable outcomes.
• Utilise analytics tools and data to make informed decisions and optimise future campaigns.

Skills & Experience

• Bachelor's degree in Marketing, Business, Communications, or a related field.
• Minimum of 4-5 years of experience in campaign management or a related role.
• Proven track record of successful campaign implementation and optimisation.
• Proficiency with analytical tools and software for measuring and reporting campaign performance.
• Strong understanding of digital marketing, social media, and emerging trends.
• Strong analytical thinker with the ability to accurately translate data into insights and actionable outcomes.
• Ability to work collaboratively with other team members to grow and develop each other's skill sets.
• Keeps up to date with social media/search trends and emerging technologies, actively bringing new thinking into their work.
• Passionate about client service, consistently aiming to exceed client expectations.

Benefits & Perks

• Opportunity to join an award-winning market leader in digital publishing
• Unlimited opportunities to explore and experience your city.
• Work alongside a team of like-minded individuals who are as passionate as you are.
• Flexibility to shape your own schedule and work from anywhere.
• Access to exclusive events and experiences.
• Birthday Leave
• Employee Assistance Program
• Learning & Development opportunities
• Paid Parental Leave
• Celebrations - we're big on celebrating and shouting out about great work
• Team bonding and social activities

Our Culture

At Time Out Group we believe in diversity and equal opportunity for all people. We do not discriminate against external or internal candidates on the basis of age; disability; gender, gender reassignment; race; religion or belief; sexual orientation; marriage and civil partnership; pregnancy and maternity. We believe that diversity develops creativity and enables personal and professional growth where we all learn from each other.

We believe in an open culture where ideas are shared candidly and where there is no fear of failure, but rather an understanding that we must experiment and have the freedom to succeed. We believe that everyone has the right to express themselves as they are as this enriches us all. We believe in an open world, social justice, and the pursuit of happiness, after all, we are in the happiness business.