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Conference & Events Coordinator

2 weeks ago

Cairns, Queensland, Australia Pullman Hotels Full time $60,000 - $80,000 per year
Company DescriptionJob DescriptionYour key responsibilities will include:
  • Taking ownership of the full event lifecycle — from initial planning and coordination to on-the-day execution, billing, and post-event follow-up
  • Creating and managing Banquet Event Orders, ensuring all event details are clearly communicated and executed to standard
  • Building and nurturing strong client relationships through clear, consistent communication and outstanding service
  • Collaborating closely with internal departments and on-site partners to ensure events are delivered seamlessly and exceed expectations
  • Overseeing event invoicing and payments, ensuring all financial processes align with agreed contract terms and timelines
Qualifications
  • Experience in hospitality or events, ideally in a fast-paced, client-facing role
  • Excellent communication skills — both written and verbal — with the ability to build rapport and clearly convey event details
  • Strong organisational and project management abilities, with confidence managing multiple events and priorities
  • A genuine passion for delivering exceptional service and understanding client needs
  • A collaborative team player who works seamlessly with internal teams to ensure flawless execution
  • Creative and solutions-oriented, with the ability to resolve challenges calmly and professionally
Additional Information
  • Immediate access to global accommodation and F&B discounts
  • #LearnYourWay with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training.
  • Recognition of service anniversaries and Accor Tenure Milestones.

Pullman Hotels