Case Coordinator x2

1 week ago

Como, Western Australia Right at Home Full time $60,000 - $180,000 per year

We are seeking two (2) experienced Case Coordinator to join our Perth team, responsible for supporting clients in Perth, Toodyay and the surrounding areas. This role is ideal for someone who has experience coordinating Government-funded Home Care Packages (HCP) and who is passionate about delivering client-focused care that supports independence, dignity, and wellbeing.

As a Case Coordinator, you will work primarily from our Perth office, with work conducted mainly over the phone. Some travel to Toodyay and the Wheatbelt will be required, and a business car will be available when needed.

Your role will involve liaising with hospitals for new referrals, sourcing external providers, and supporting the growth of our services through professional networking.

About Us

Right at Home is a respected provider of high-quality in-home and community-based care. As part of a trusted global brand, our Kalgoorlie Wheatbelt and Perth South Eastern Suburbs branches are committed to supporting clients across the region to live safely and independently in their own homes. Our mission is "to improve the quality of life for those we serve".

Why Join Us?

  • Above award pay rates.
  • Based in Perth office with business car available for required travel.
  • Ongoing training and professional development opportunities.
  • A supportive, team-focused environment.
  • A rewarding role where your contribution makes a real impact on the lives of clients and their families.

Key Responsibilities

  • Coordinate and manage client Home Care Packages (HCP).
  • Conduct assessments, develop, and review individualised care plans.
  • Liaise with hospitals and healthcare providers to facilitate new client referrals.
  • Source external referrals and build professional relationships to increase service growth.
  • Provide support and advice to clients and families regarding services and funding.
  • Ensure compliance with Aged Care legislation and organisational policies.

  • Maintain accurate client documentation and records.

  • Previous experience in coordinating Home Care Packages.

  • Solid understanding of Aged Care legislation and compliance requirements.
  • Strong communication and interpersonal skills.
  • Excellent organisational and time management skills.
  • Confident in managing client needs via phone and liaising with multiple stakeholders.
  • National Police Clearance (current).
  • Current First Aid and CPR certification (or willingness to obtain).

  • Current Australian driver's licence.

  • Strong problem-solving and decision-making skills.

  • Ability to work independently and as part of a team.
  • Experience liaising with hospitals, providers, and community stakeholders.
  • Networking skills to build and maintain referral sources.
  • A passion for delivering client-focused care and making a positive difference.

Join Right at Home and bring your skills, compassion, and dedication to a team that truly values you. Apply today and start a career where every day makes a difference

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