Senior Administration Officer

• Customs House

• This is a full-time fixed-term position for up to 12 months with salary in the range $93,491 - $100,296 (HEW 6), plus a generous super allowance of up to 17%.

• Drive the seamless operations and financial integrity of UQ Venues, leading the administrative team to ensure high-quality service delivery for all major events and client activities.

• You will be responsible for managing complex financial processes, asset control, and administrative compliance across a key University portfolio.

• Based at our UQ Brisbane City location

We are seeking a proactive, organised, and customer-focused Senior Administration Officer to ensure the effective and efficient operation of UQ Venues. This key role manages administrative systems, coordinates financial and procurement processes, and supports customer-facing operations across our portfolio of event spaces and restaurant. You will play a vital part in the smooth delivery of high-quality services for both internal and external clients, directly supporting the University's engagement and conferencing activities.

Key responsibilities will include: 

Financial Management and Reporting

• Manage all financial administration, including processing purchase orders, credit card payments, and account reconciliations for UQ Venues. You will initiate internal journals for trading activities, assist with budget forecasting, and generate regular financial reports and analysis for the Director.

Administrative Systems and Compliance

• Design and implement a range of administrative and business processes and activities, including developing high-quality administrative systems and standard operating procedures (SOPs). You will coordinate administrative support for compliance with health, safety, and food service regulations.

Team Leadership and Operations Support

• Supervise and manage the administration team. You will also provide expertise in applying management information systems and desktop programs, and assist with customer service processes, including managing feedback and supporting front-of-house operations during events.

Asset and Stock Management

• Oversee asset and stock management, including conducting the annual asset stocktake and inventory control for venue and restaurant operations. You will support the successful delivery of events ensuring all administrative readiness for venue and restaurant operations.

Essential

• Degree with subsequent relevant experience, or extensive experience and specialist expertise in administrative fields. This includes demonstrated ability to apply and understand a range of rules, policies, and processes within a relevant regulatory context.

• Demonstrated skills in providing a high level of customer service, coupled with excellent interpersonal, written, and verbal communication skills. You must have the ability to manage complex inquiries by interpreting relevant policy and procedures.

• Excellent organizational, time management, and problem-solving skills. This includes proven office management capabilities and the ability to effectively plan and implement high-quality administrative systems.

• High level of proficiency in the Microsoft Office suite (Word, Excel, PowerPoint, and Outlook).

• Working knowledge of University administrative systems, policies, and procedures, or the capacity to rapidly acquire this knowledge.

Desirable

• Experience in a hospitality environment is highly regarded.

You must maintain unrestricted work rights in Australia for the duration of this appointment, and may be required to complete background checks including, criminal history and education checks. Employer sponsored work rights are not available for this appointment.

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.  

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community. 

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as: 

• 17% superannuation contributions, 17.5% annual leave loading.

• Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight.

• Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family.

• Salary packaging options.

All applicants must upload the following documents in order for your application to be considered:

• Cover letter addressing the 'About You' section  

• Resume 

For more information about this opportunity, please contact Brian at For application queries, please contact stating the job reference number (below) in the subject line. 

Applications close 14 November 2025 at 11.00pm AEST (Job Reference Number – R

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don't meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role. 

We know one of our strengths as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. Reach out to for accessibility support or adjustments. 

If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff Workday account and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.