Quality Assurance Team Leader

Job no: 943948

Work type: Permanent / Full time

Location: Support Office - Docklands

In alignment with the Myer Merchandise Strategy, as a Quality Assurance Team Leader, you will support and drive the delivery of the Quality Assurance (QA) and category strategy by providing technical advice and expertise in areas of quality, fit, sourcing, compliance and trend. You will champion collaborative working with Category Buyers, Product Developers, Suppliers and all key stakeholders to optimise product quality, the production process and financial returns to the business.

• Drive the delivery of the QA strategy, specifically within the Menswear Category
• Be the technical expert in areas of fit, quality, sourcing and safety compliance
• Hybrid working model – Docklands-based office and the comfort of your own home

About the Role:

• Lead, mentor, and train a team of Garment Technologists, providing guidance and technical expertise throughout the product lifecycle.
• Develop and maintain detailed product specifications for Agents/Suppliers with clear instruction relating to fit/size, workmanship, quality and construction details.
• Lead and conduct fit sessions, analysing and resolving fit and construction issues with team members and suppliers.
• Provide technical advice on fabric selection, construction methods, and production processes to balance quality and cost.
• Ensure all approved apparel products meet legal, safety, and company standard requirements, by making commercial judgments in relation to products.
• Build and maintain strong, collaborative relationships with key stakeholders, including Buying, Design & Sourcing team
• Act as the key technical liaison between Myer's internal teams and external suppliers and manufacturers to ensure timely delivery of products.
• Identify opportunities for process improvements within the technical and quality assurance function to increase efficiency and profitability.
• Stay up to date with industry best practices, new technologies, and emerging trends in garment technology and manufacturing.

 About You:

• In depth knowledge of fabrics, pattern making and garment construction
• At least 5 years' experience in a Senior Technical role, preferably within a large retail environment
• Bachelor's Degree in Textile Technology or equivalent
• Broad industry experience, knowledge of production & fabric trends
• Ability to communicate with influence and collaborate respectfully at all levels, as well as building positive relationships with various stakeholders
• Ability to drive a culture of high performance within teams
• Strong Fitting skills and eye for detail, can apply knowledge outside scope of own role
• Ability to remain calm and engaged under pressure
• Experience in developing and delivering product and brand initiatives

Benefits to you:

• Generous team member discounts on all Myer products, including team-member exclusive discounts
• Access to lifestyle leave and volunteer leave – arrange work around your life, not life around work
• A supportive leadership and team network to set you up for success
• Career growth and succession opportunities across the business

From humble beginnings in downtown Bendigo to supporting Australian communities far and wide- Myer has always been a special place, transcending beyond just a place to work.

Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you're encouraged to be yourself, share your ideas and are entrusted to deliver your very best. Some might even say it feels like being "right at home".

Here, you're not only an employee. You're a valued Team Member with real dreams that we want to help you chase, no matter how big or small. At Myer, we're all about making your work life meaningful. We want you to experience life's special moments fully, which is why we take pride in offering balance and flexible options to get you to where you want to be.

Wherever you are and wherever you're going, we'll meet you there and get you to your destination. With your enthusiasm and our support, we're fully committed to helping you thrive and flourish. The future lies in your hands.

Welcome Home

Aust. Working Rights: To be eligible to apply for this job, you must have Australian working rights. For further information contact the Australian Department of Immigration.

Equal Opp. Employer: We pride ourselves on the diversity of the people who work at Myer, representing the community in which we serve.

Agency note: Myer Pty Ltd does not accept unsolicited resumes/candidate profiles from external agencies or suppliers via any method. Any candidates submitted in an unsolicited manner, will be considered a direct candidate application to Myer and no fee will be payable.

Applications close: 30 Nov 2025 AUS Eastern Daylight Time