Information Officer

1 hour ago

Brisbane, Queensland, Australia Department of Education Full time $60,000 - $80,000 per year

This position is a great opportunity for someone interested in policy and government who is looking to grow their skills in this area. The role involves a mix of responding to urgent and emerging tasks, as well as independently managing day-to-day operational duties. It would suit
someone with a keen eye for detail, strong written and verbal communication skills, and a high level of self-motivation. You'll build your confidence and deepen your understanding of government processes while supporting the Department's engagement with the Director-General
and the Minister's Office.

If you're ready to take the next step in your policy career, we encourage you to apply today

About the Department

The Department of Education is dedicated to building an inclusive and diverse workforce that reflects the community and schools we support by treating everyone with respect and dignity. This starts with recruitment and selection. The methods of assessing suitability in the recruitment process may vary. This includes making reasonable adjustments to support applicants at all stages of the process and employee lifecycle.

About the Role

As the Information Officer you will:

  • Process Ministerial and Director-General documents accurately and in accordance with central office electronic records management systems.
  • Search electronic and paper records for information and documents required by clients and ensure that requests are processed accurately and promptly.

Responsibilities Include

As the Information Officer, your responsibilities will include, but are not limited to:

  • Undertake a range of administrative tasks and records management, in a high-volume setting, to support the operational requirements of the unit.
  • Respond to inquiries emanating from within, and external, to the unit in a courteous manner and within appropriate timelines.
  • Liaise with officers at all levels of the department, other government agencies, educational institutions and organisations, the private sector and community representatives.
  • Produce regular reports on behalf of the unit to assist in the management of executive records.
  • Maintain internal registers and databases utilising a range of commercial software systems including Content Manager and Microsoft Office applications.
  • Contribute to the development and refinement of procedures, systems and standards by providing formal and informal feedback on implementation issues and quality assurance processes.
  • Assist in the preparation of responses to sensitive and confidential correspondence directed to the Minister and Director-General and process correspondence providing a high level of service and a continuous flow of work in line with departmental standards.

Interested? To Apply

  • Attach a brief resume including contact details for 2 referees (referees should be familiar with your relevant work history).
  • Attach a 1-page written statement about how your achievements and capabilities meet the requirements of the role.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.

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