Quality Development Manager

Employment Type: Permanent Full Time

Position Classification: Health Manager Level 3

Location: Station St Office, Penrith

Remuneration: $127, $144,444.00 per annum

Hours Per Week: 38

Requisition ID: REQ603407

Applications Close: 16/09/2025

With CORE Values of Collaboration, Openness, Respect and Empowerment, working with us will ensure your professional life is provided every opportunity to succeed and develop in your chosen career role.

About Us

Nepean Blue Mountains Local Health District (NBMLHD) is a wonderful place to expand your career and grow your skills and knowledge. As a recognised leader in the healthcare industry, we provide a range of public health services to the Nepean, Blue Mountains, and Lithgow Region.

The district is committed to the delivery of safe high-quality care through the implementation of robust clinical governance processes to create an environment that is transparent and accountable for patient safety and quality of care outcomes. The Clinical Governance team works with and supports clinical staff to ensure rigorous review and audit of patient outcomes with effective uptake of safety initiatives. This includes the provision of support and facilitation for quality improvement activities to improve the services that are provided to patients, families and the community.

Join a dynamic and supportive team within the Clinical Governance Unit as the principal program lead and subject matter expert in quality improvement and strategic change management across the District. In this role, you will be responsible for the design, implementation, monitoring, and evaluation of District-wide programs and projects aimed at enhancing patient care. You will use your expertise to provide guidance to General Managers and Service Managers on project planning, risk management, and implementation strategies. Your strong analytical and project management skills will be essential in driving measurable improvements in patient care. You will play a key role in fostering a culture of continuous improvement through education and leadership development, working collaboratively across teams and travelling within the District to support local implementation and engagement.

To be successful in this role, you will bring proven experience in quality improvement, strategic planning, and change management within a healthcare setting. You will demonstrate strong leadership, analytical, and project management capabilities, along with excellent communication and stakeholder engagement skills. You will also have a strong commitment to improving patient outcomes through evidence-based practice and collaboration.

This is an exciting opportunity to make a meaningful impact on the quality of care across our District. If you are passionate about driving positive change and leading innovation in healthcare, we encourage you to apply and join our dedicated team.

Benefits available to eligible NBMLHD employees

• Accrued Day Off (ADO) for full time employees
• Opportunity for extra tax savings through Salary Packaging
• Novated Leasing
• Great education opportunities through Education Training Service which offers over 110 courses each year
• Access to our Employee Assistance Program (EAP) for staff and family members
• Fitness Passport

NBMLHD is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, Cultural and Linguistically Diverse (CALD) people, neurodiverse individuals, and people with disabilities to apply.

NBMLHD is committed to implementing the child safe standards. For more information, please click here Child Safe Standards.

For assistance with applying through the NSW Health Career Portal please click here.

What you will bring to the role

• Recognised tertiary qualifications in a health field with relevant registration (if required) and and/or experience, with a track record in quality, safety and clinical risk management
• Extensive operational and strategic experience in the health care system with the ability to work with minimal supervision
• Excellent skills in leadership, motivation, self-direction and initiative
• Proven experience in mentoring, coaching and facilitating interdisciplinary teams and working with senior management
• Sound knowledge of qualitative and quantitative evaluation strategies to monitor and report on the performance of quality improvement and demonstrated ability to write reports and present findings to inform decision making
• Highly developed skills and experience in managing and supporting quality improvement projects, preferably state-based programs
• Excellent interpersonal skills with high level written and verbal communication skills to motivate, consult, negotiate, mentor, build and maintain relationships with managers, stakeholders and consumers
• Ability to travel in accordance with the requirements of the position

Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa.

Need more information?

1) Click here for the Position Description

2) Find out more about applying for this position

For role related queries or questions contact Helen Hodges on