Admin Coordinator

Company Description

We're looking for an Admin Coordinator to join our two well-established clinics: Halls Head Dental Centre and Falcon Dental Care.

Halls Head Dental & Falcon Care Dental are leading dental practices dedicated to delivering exceptional patient care and clinical excellence. We are part of Abano Healthcare, Australasia's largest dental support organisation, offering outstanding career growth and development opportunities.

We are looking for a motivated and experienced Admin Coordinator to join our friendly and professional team. This role is perfect for someone who thrives in a fast-paced environment and is passionate about providing exceptional support to clinicians and patients.

Job Description

As an Admin Coordinator, you are responsible for overseeing the administrative operations within a clinical setting. This role involves managing office functions, supporting clinical staff, coordinating patient services, and ensuring compliance with healthcare regulations. The Admin Coordinator plays a crucial role in enhancing operational efficiency and delivering high-quality patient care.

Responsibilities

• Manage daily administrative operations to ensure smooth practice workflow
• Serve as the key point of contact between patients and clinical staff, addressing inquiries and concerns
• Oversee billing, insurance processing, and compliance with payer requirements
• Support patient satisfaction initiatives and manage office resources, supplies, and maintenance

Qualifications

• Proven experience in administration and/or reception, ideally in dental or medical settings
• Strong customer service, communication, and interpersonal skills
• Confident using computer software, with accurate data entry and file management skills
• Ability to thrive in a fast-paced, team-oriented environment

This is a fast-paced role where no two days are the same. Therefore, we require an experienced admin/receptionist, ideally with experience working within the healthcare industry.

Additional Information

Why Choose Us?

• Great Place to Work: At Abano Healthcare, we believe in creating a positive and enjoyable work environment. Our supportive management and friendly team make coming to work a pleasure.
• Supportive Management: Our leadership team is dedicated to your growth and success. We're here to support you every step of the way.
• Great Career Choice: Working with us isn't just a job; it's a career. You'll have opportunities to grow and advance within our organisation.
• Innovative & Exciting Industry: The dental industry is constantly evolving, and you'll be at the forefront of the latest innovations and technologies.
• Positive Work Culture: We pride ourselves on our positive, inclusive, and collaborative work culture.

What We Offer

• Comprehensive training and ongoing support
• Opportunities for career advancement within the Abano Healthcare network
• A friendly and collaborative team environment
• The chance to be part of an innovative and growing industry

Ready to Join Us?

We know your time is valuable, so we've made the first step quick and easy. Once you apply, you'll receive an automatic email with a few simple questions. It's a relaxed chat—no pressure Answer at your convenience, and as soon as we receive your responses, we'll be in touch to keep the process moving quickly.

Check your inbox—we're excited to connect with you

Apply Today and Start Your Journey with Us

At Abano Healthcare, we are committed to fostering a diverse and inclusive workplace. We value and respect individuals from all backgrounds and believe that diversity drives innovation and success. Join us as we create a culture of inclusion that celebrates unique perspectives and provides equal opportunities for all.