National Business Manager CWH

• Location: Brisbane (preferred) or Melbourne (considered)

• Hybrid work environment

• Development & Growth opportunities with global organisation

Opella is the self-care challenger with the purest and third-largest portfolio in the Over-The-Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market globally.​

Our mission: to bring health in people's hands by making self-care as simple as it should be for over half a billion consumers worldwide.​

At the core of this mission is our 100+ loved brands, our 11,000-strong global team, our 13 best-in-class manufacturing sites and four specialized science and innovation development centers. ​

Headquartered in France, Opella is the proud maker of many of the world's most loved brands, including Natures Own, Cenovis, Ostelin, Telfast, Buscopan and Bisolvon.

B Corp certified in multiple markets, we are active players in the journey towards healthier people and planet.​

Find out more about our mission to bring health in your hands at ​

About the Job:

The National Business Manager- Chemist Warehouse is a highly visible, integral business management role within the Opella Sales and CWH Channel team, reporting directly into the Channel Lead Chemist Warehouse. The role has direct responsibility for the National Account Exec, which together manage the customer base comprising of CWH and CWH Online.  

This role sets the strategic roadmap with the customer (joint business planning process) through to flawless execution aligning to Opella's organisational strategies. To be successful, it is absolutely imperative that this role works closely with other business management peers and team members (including cross functionally with a particular focus on commercial strategy, supply, category growth, business intelligence and finance), to ensure an environment of high collaboration, transparency and trust.

Main Responsibilities:

• Ensuring achievement of set sales budgets, execution of agreed account standards and maintain tight control of trade promotional expenditure and operational expenses

• Achievement of sales targets (as nominated)

• Accountable for the volume and revenue forecast accuracy including sales and distribution of the entire Opella portfolio, OTC & VMS

• Ensure all Trade Promotional Expenditure (TPE) and operational expenses stay within approved budget and contracts are ALL up to date and compliant

• Optimise Trade Spend by developing strategies that improve effectiveness and efficiency by executing a high level of commercial acumen in everyday decision making

• Develop and implement a strategic business plan for Chemist Warehouse and online by conducting regular meetings and periodic business reviews with relevant account contacts. Build and sustain Joint Business Plans with account

• Provide clear direction to the sales team, and all internal stakeholders such as marketing, category, RGM, to ensure full alignment of activity

• Build effective execution plans that align to the business agreed account standards including Power SKU distribution, primary shelf standards and secondary display standards in line with commercial calendar priorities

• The creation of meaningful partnerships with key customer contacts and internal stakeholders to enable the strategy to be effectively executed and provide an environment of excellence in managing the accounts and build a culture of accountability

• Act as a key role model and internal champion and advocate for this channel – ensuring good internal understanding of customer strategies, and ensuring Opella commercial plans line up to these as appropriate

• People Management - Recruit, develop and coach direct reports for performance. Build, guide and coach teams to deliver work outputs within timeline & budget constraints

• Internally provide professional and concise Monthly Reports and feedback to the business and maintain a working knowledge of key industry, competitor & marketing strategies

• Ongoing review with National Account Executive and Price / Promotions / Finance Team to analyse CAPS promotional data & to ensure TPE is within budgetary guidelines.

About you

Qualifications:

• Degree qualifications in either a Business Administration, Marketing, or Commerce preferred, but not necessary

• Negotiation trained (i.e GAP partnerships or like) preferred

Experience:

• Must have Key Account Management/ similar NBM level background within Pharmacy Channel- with a strong preference for Chemist Warehouse experience

• Proven commercial acumen and knowledge of P&L

• Background in top level negotiations and people management

 Skills:

• Analytical and commercially minded sales professional who can assess and present relevant trade and sales data

• Ability to effectively communicate and influence, and facilitate communication with both internal and external stakeholders

• High level customer relationship building and people management skills

• Be extremely well planned and organised, able to plan ahead, reliable and diligent in all areas of work

• Excellent reporting and computer skills- Excel, PowerBI etc.

• Proactive team player and positive, enthusiastic energy

Why us?

At Opella, you will enjoy doing challenging, purposeful work, empowered to develop consumer brands with passion and creativity. This is your chance to grow new skills and be part of a bold, collaborative, and inclusive culture where people can thrive and be at their best every day.

We Are Challengers.

We are dedicated to making self-care as simple as it should be. That starts with our culture. We are challengers by nature, and this is how we do things:

All In Together: We keep each other honest and have each other's backs.

Courageous: We break boundaries and take thoughtful risks with creativity.

Outcome-Obsessed: We are personally accountable, driving sustainable impact and results with integrity.

Radically Simple: We strive to make things simple for us and simple for consumers, as it should be.

Join us on our mission. Health. In your hands.

#LI-Hybrid