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Customer Service Administrator

2 weeks ago

Frenchs Forest, New South Wales, Australia HUBER+SUHNER Full time $60,000 - $77,000 per year

Why HUBER SUHNER?

Stability, sustainability and a valued corporate culture make HUBER SUHNER a great place to work We are committed to balancing work and family life for all generations of employees throughout their career and life journey. Our company, employees and leaders are committed to cultivating and preserving a culture of inclusion and connectedness.

This Customer Service Administrator position maximizes every sale opportunity by having a proactive approach and providing an exception customer experience. This varied role is responsible for quotations, order processing and confirmations.

Reporting to the Customer Service Manager, the successful candidate will be working as part of a small experienced and cohesive team, interfacing directly with our sales and wider team:

Skills and experience required:

  • 2 years' customer service experience.
  • Certificate, Diploma or higher in the electrical or electronics field is advantageous.
  • Exceptional communication and customer service skills.
  • Attention to detail, and the ability to easily follow processes.
  • Team player, with a flexible and collaborative approach.
  • Proactive, positive attitude, with a solution focused approach.
  • Familiarity with electrical cables, wires and accessories desirable.
  • MS Office Suite.
  • SAP or other large ERP systems and Salesforce experience desirable

Key Duties:

  • Providing telephone sales and general technical and non-technical support.
  • Recording and following up sales opportunities.
  • Processing of new orders.
  • Preparing quotations and following up.
  • Creating and maintaining customer account information via our internal database.
  • Issue billing document such as proforma invoices, invoices, credit notes and debit notes as required.
  • Assisting in preparation of reports and other administrative tasks as required by the team.

Be rewarded for your skills and experience:

  • Competitive salary, with bonus potential.
  • Training and mentoring provided to support career success.
  • Hybrid working.
  • Onsite parking.
  • Join an established global leader in the supply of connectivity solutions which has been operating in Australia for 50 years.

We can't wait to hear from you For more information, please contact [email protected]

Job Type: Full-time

Pay: $60,000.00 – $77,000.00 per year

Benefits:

  • Work from home

Schedule:

  • Monday to Friday

Supplementary Pay:

  • Performance bonus

Application Question(s):

  • Could you please indicate your salary expectations

Work Authorisation:

  • Australia (Required)

Work Location: Hybrid remote in Frenchs Forest NSW 2086

Application Deadline: 30/06/2025
Expected Start Date: 21/07/2025