Medical Receptionist

Join our team and take on a key role as an experienced Administrator within an exciting, growing company.
At our state-of-the-art Cancer Care Centre in Frenchs Forest, we are seeking a dedicated and experienced Medical Receptionist / Administrator to join us in a permanent, full-time position.

This role supports our passionate and dynamic team in delivering high-quality cancer care services to the local community. As part of a patient-centred organisation, you will play a crucial role in ensuring smooth operations and exceptional care for our patients. The position reports directly to the Administration Manager.

What's Involved:
We are looking for an enthusiastic and motivated individual ideally with experience in oncology administration. Your responsibilities will include:

• Patient liaison
  : Welcoming patients, answering calls, managing correspondence, and scheduling appointments.
• Patient administration
  : Billing, accurate data entry in our e-management system (Mosaiq), and managing records.
• Liaising with hospitals, specialists, and allied health professionals.
• Supporting doctors, coordinating with nurses, and assisting allied health staff in delivering patient care.

Who You Are:

• Demonstrated ability to work with empathy and compassion.
• Demonstrated ability to multitask.
• Passionate about delivering outstanding customer service.
• Experience in a hospital or day hospital setting is desirable.
• Comfortable working in a collaborative team environment.

What You Bring:

• Experience in a medical practice or oncology setting is highly regarded.
• Familiarity with Medicare, DVA, and Private Health Insurance.
• Excellent organisational and time management skills.
• Strong verbal and written communication skills.
• Ability to use multiple software systems and proficient in Word and Excel.
• Knowledge of medical terminology.
• Ability to build and maintain strong relationships with key stakeholders.

What We Offer:

• Competitive salary and benefits package.
• 5 weeks of annual leave
• A collaborative and supportive work environment.
• Professional development opportunities.
• Annual Staff Conference and Staff Awards
• The chance to be part of a leading-edge cancer care centre.

How to Apply:
If this sounds like the role for you, please submit your cover letter and resume by selecting the APPLY button below.

About Cancer Care Associates:
Cancer Care Associates (CCA) is a leading oncology provider in Australia, committed to delivering integrated, evidence-based cancer care. Our multidisciplinary teams of Doctors, Nurses, and Technicians work together to provide personalized care, ensuring that patients receive rapid access to treatment. With expansion plans across New South Wales, including new centres in Taree, Miranda, and new development plans for Queensland which include our recently-opened Noosa site, and Caboolture, we are committed to making cancer care accessible and affordable across both metro and regional communities.

All applicants must comply with the relevant State Health Policy Directive, with immunisation and screening requirements based on role risk. CCA follows this to protect patients, staff, and visitors, especially immunocompromised individuals, from vaccine-preventable diseases.