Intranet Content Strategist

About Scope

Scope's purpose is to create meaningful opportunities for people with disability to belong and thrive. We support people with physical, intellectual and multiple disabilities to achieve their goals. Scope is a registered provider under the NDIS and delivers a range of services including supported independent living, short term accommodation (respite), social connections, lifestyle options, therapy and employment services in over 420 service locations across Victoria and NSW.

About Your Role

Reporting to the Communications Manager – Workforce & Operations, the Intranet Content Strategist & Coordinator is a full-time, fixed term role responsible for developing creative content strategy, editorial plans and publishing content for Scope's SharePoint intranet site. The Intranet Content Strategist & Coordinator also has oversight of Information Architecture, User Experience and discoverability for this site.

Your Key Focus

• Develop and lead, under the guidance of the Communications Manager – Workforce & Operations and in consultation with relevant stakeholders, the content strategy and manage the editorial plan for the Scope intranet, and other emergent internal digital channels (such as Viva Engage) as required.
• Ensure the content strategy is data- and user-driven and based on Scope's goals, user needs, and organisational objectives.
• Employ a variety of environmental scanning and research techniques to identify best practice, understand and analyse online data and provide insights about content, search behaviour, in-page and content-related user behaviour, and identify content gaps, pain points, opportunities, innovations and improvements.
• Define intranet and content migration project plans and work with content owners in the creation of project specifications and timelines.
• Create, curate and publish compelling and engaging content.
• Lead the creation and maintenance of intranet editorial calendars, style guides, taxonomies, metadata frameworks and content migration plans for the intranet.

What We Look For

• A tertiary qualification in communications, web publishing or another related discipline, or equivalent experience.
• Solid understanding of content design, layout and governance within an internal communications setting.
• Experience coordinating digital projects and discovery workshops in large, complex organisations.
• Demonstrable experience working with diverse people, teams, groups or coalitions to identify needs and trends and create innovative communications solutions to complex problems.
• Excellent analytical, project management and content writing skills.

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We are committed to filling this role quickly, so while applications for this role will close on Tuesday 2nd September 2025 we will be reviewing applications as they come in and may interview suitable candidates prior to closing date. To avoid missing out apply now.

Scope as an Employer

At Scope, we 'Celebrate our people' by rewarding you with access to an exclusive benefits platform.  You will have access to cashback, vouchers, and discounts to over 500 popular retailers covering groceries, fuel, entertainment, wellbeing and so much more. It's one of the ways we thank our team for the ongoing and valued contribution they make to the lives of the people we support.

View our stance on inclusion, diversity and human rights.

Scope (Aust) is a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

Agencies: Whilst we appreciate your interest, we are confident we can find a great candidate without external support.

Take your career on a journey with Scope and work proactively with us to achieve our purpose

Please direct enquiries to Philippa Harding

If at any time you require us to adjust our recruitment process to meet your individual needs please email 

Please note, successful applicants will be required to hold a NDIS Worker Screening Check Clearance and a Working with Children Check. If you have lived or worked for a continuous period of 12 months or more in another country within the last 10 years, a certified International Police Check from that country or countries will also be required. Please note that the offer will be conditional on meeting these requirements.