Senior Financial Hardship Specialist

3 days ago

Homebush, New South Wales, Australia AccountAbility Full time $120,000 - $150,000 per year

Senior Financial Hardship / Financial Support

  • $108,000 + Super + 10% Bonus | 2 days WFH flexibility | Free Parking On Site
  • Globally renowned organisation | Clear career path & development opportunities
  • Excellent company culture | Supportive team and manager
    | Oversee a team of 2 members

Join this fast growing company that is ongoing training & support to help you succeed, rewarded with numerous benefits and opportunities

THE CLIENT

An exciting opportunity for an experienced financial hardship specialist to join and lead a small team for a global company renowned for their excellent company culture and diverse working environment. This role will suit someone who can take ownership of their work and build strong rapport with internal and external stakeholders.

BENEFITS

·
Work From Home
 Flexibility – ability to work 2 days from home flexibly

·
Free parking
 on site – easy to travel to in your own vehicle and free parking on door step

·
Career Progression

– clear career path and ability to take on more duties/step up

·
Ongoing training and developing

-

upskilling to help you grow and expand your knowledge

·
Modern offices
with break out areas and café for you to enjoy and relax during a lunch time

·
Excellent culture
– diverse and inclusive culture, gender equality, close knit family vibe

·
Amazing benefits
– annual bonuses/commission, health benefits, additional holiday leaves, etc

· Regular
celebrations
– celebrate Cultural Days, Christmas parties, milestones, wellness days

· Great
mentorship
 – managers will continue to support you and help you succeed in your career, more importantly, no micro-managing

THE ROLE

  • Take ownership of the workflow and functions
  • Daily allocation and workflow monitoring
  • POC between compliance, legal teams and escalations
  • Provide strategy for specialised or escalated cases
  • Support with implementation of change activities
  • Responsible for training new staff
  • Assist Collections Manager with required duties

THE PERSON

  • Strong knowledge of consumer credit, financial hardship or customer assistance
  • Proven experience with implementing continuous improvement initiatives
  • Relevant experience in a similar position
  • Experience leading/mentoring others
  • Experience building rapport with internal and external stakeholders
  • Strong organisational and time management skills
  • Excellent communication skills – oral and written
  • High level of attention to details

If you have the skills required, please apply now, or contact Jannifer Liao on
at AccountAbility
for further information

  • Senior Banking Lawyer

    7 days ago

    Homebush, New South Wales, Australia Teachers Mutual Bank Limited Full time $120,000 - $250,000 per year

    About the RoleThis is a senior, high-impact role where you will shape the legal and regulatory framework of a growing mutual bank. You'll provide sharp, commercial legal advice across the organisation .From front-line operations to strategic projects, ensuring compliance, managing risk, and enabling innovation in a dynamic business and regulatory...

  • Marketing Operations Specialist

    7 days ago

    Homebush, New South Wales, Australia Teachers Mutual Bank Full time $60,000 - $90,000 per year

    About the Role Are you passionate about creating clarity, structure, and efficiency in a fast-paced marketing environment? Join Teachers Mutual Bank Limited as our Marketing Operations Specialist, where you'll play a key role in shaping how our Marketing team works—bringing operational excellence, governance, and scalable processes to life. Reporting to...

  • Junior Finance Analyst

    1 week ago

    Homebush, New South Wales, Australia people2people Full time $60,000 - $80,000 per year

    About the Role:Join a global leaderSamsungwithin their Finance Division as aJuniorFinance Analyst. This is an exciting opportunity to be part of a dynamic and high-performing team, contributing to strategic financial planning, analysis, and decision-making. The role offers a hybrid working model, with four days based in the office and one day working from...

  • Finance Director

    7 days ago

    Homebush, New South Wales, Australia George P Johnson Australia & New Zealand Full time $120,000 - $250,000 per year

    Location:SydneyReports To:Managing DirectorJob Type:Full-time (hybrid, three days in office and two days' work from home)About us:George P. Johnson (GPJ) is the World's Leading Event and Experiential Marketing Agency. For over a century we've been partnering with the world's top brands to deliver creative solutions that make a real difference. Our strategic...

  • Business Manager

    7 days ago

    Homebush, New South Wales, Australia Greencross Vets Full time $120,000 - $180,000 per year

    Company DescriptionEstablished in 2000, ARH Homebush is part of a long-established and leading group of Specialist and Emergency Veterinary Hospitals located throughout Australia.As the founding hospital of the ARH Network, and the largest site in our ARH Sydney group the hospital has an incredible legacy and exciting, growth focused, future.The hospital...

  • Business Manager

    7 days ago

    Homebush, New South Wales, Australia Greencross Vet Hospital Full time $120,000 - $180,000 per year

    Company DescriptionEstablished in 2000, ARH Homebush is part of a long-established and leading group of Specialist and Emergency Veterinary Hospitals located throughout Australia.As the founding hospital of the ARH Network, and the largest site in our ARH Sydney group the hospital has an incredible legacy and exciting, growth focused, future.The hospital...

  • Hospital Business Manager

    7 days ago

    Homebush, New South Wales, Australia Greencross Full time $120,000 - $180,000 per year

    Established in 2000, Animal Referral Hospital Homebush is part of a long-established and leading group of Specialist and Emergency Veterinary Hospitals located throughout Australia.As the founding hospital of the ARH Network, and the largest site in our ARH Sydney group the hospital has an incredible legacy and exciting, growth focused, future.The hospital...

  • Emergency Veterinarian

    7 days ago

    Homebush, New South Wales, Australia Greencross Vets Full time $120,000 - $180,000 per year

    Company DescriptionAre you an experienced ECC Vet looking for a friendly, supportive and skilled team? Perhaps you have a background inGPand beencuriousabout ECC? Come work for us at ARH HomebushAnimal Referral Hospital Homebush is amongst the first and finest Specialty and Emergency hospitals in Australia. Work and learn alongside a large and vibrant team...

  • Junior Banking Lawyer

    7 days ago

    Homebush, New South Wales, Australia Teachers Mutual Bank Limited Full time $60,000 - $120,000 per year

    About the RoleThis is a junior, high-impact role where you will shape the legal and regulatory framework of a growing mutual bank. You'll be supported to provide sharp, commercial legal advice across the organisation — from front-line operations to strategic projects — ensuring compliance, managing risk, and enabling innovation in a dynamic business and...

  • Marketing Specialist

    4 days ago

    Homebush, Australia Macasa Homes Pty Ltd Full time

    Macasa Homes is a growing Sydney based residential builder with a history spanning over several years. It focuses on the design and building of community residential dwellings and multi-lot construction of house and land packages. The company has acquired a solid reputation for providing high-quality homes to a loyal client base. **The Role**: As a...

  • Sales Integrity Specialist

    2 weeks ago

    Homebush, Australia Teachers Mutual Bank Full time

    Part of our Quality Assurance / Sales Integrity team - Be part of one of the world's most ethical organsiations - Flexibility / Hybrid working - Homebush Head Office preferable **About the Role** The Sales Integrity Specialist is responsible for managing all aspects of Sales data integrity reporting and undertaking quality assurance for all sections within...

  • Business Manager

    2 days ago

    Homebush, Australia Animal Referral Hospital Full time

    **Company Description** Established in 2000, ARH Homebush is part of a long-established and leading group of Specialist and Emergency Veterinary Hospitals located throughout Australia. As the founding hospital of the ARH Network, and the largest site in our ARH Sydney group the hospital has an incredible legacy and exciting, growth focused, future. The...

  • Internal Auditor

    1 week ago

    Homebush, Australia Teachers Mutual Bank Full time

    Hybrid model of 50/50 WFH and in office, Homebush office location. - Ability to work alongside a team with over 25 years' experience. - Benefits including 1 additional day off a month, yearly employee awards. **About the Role** **You will be a key team member of the Audit Team and play an important role in driving success within the bank. Your primary...

  • Business Manager

    1 week ago

    Homebush NSW, Australia Animal Referral Hospital Full time $120,000 - $180,000 per year

    Company DescriptionEstablished in 2000, ARH Homebush is part of a long-established and leading group of Specialist and Emergency Veterinary Hospitals located throughout Australia.As the founding hospital of the ARH Network, and the largest site in our ARH Sydney group the hospital has an incredible legacy and exciting, growth focused, future.The hospital...

  • Area Manager

    1 week ago

    Homebush West, Australia Young Academics Full time

    Young Academics is a dynamic and rapidly growing Early Learning Provider, with over 40+ centres across New South Wales. Our team is driven by innovation, excellence, and a commitment to delivering high-quality service to our families, children, and community. We are currently seeking a dynamic and experienced Area Manager to join our team. **About the...

  • Area Manager

    1 day ago

    Homebush West NSW, Australia Young Academics Full time $80,000 - $120,000 per year

    Young Academics is a leading and reputable provider, with over 50 centres across New South Wales. Our team is driven by innovation, excellence, and a commitment to delivering high-quality service to our families, children, and community. We are currently seeking a dynamic and experienced Area Manager to join our team. About the role: As an experienced Area...