Sales Integrity Specialist

7 days ago

Homebush, Australia Teachers Mutual Bank Full time

Part of our Quality Assurance / Sales Integrity team
- Be part of one of the world's most ethical organsiations
- Flexibility / Hybrid working - Homebush Head Office preferable

**About the Role**
The Sales Integrity Specialist is responsible for managing all aspects of Sales data integrity reporting and undertaking quality assurance for all sections within the Sales Department. This includes analysing and reporting the findings with a focus of compliance, reducing risks and improvement.

Essential duties and responsibilities will include the following. Others may also be assigned.
- Conducts quality assurance throughout the Sales department to ensure process and policy adherence, for risk mitigation.
- Reports risks identified and communicates preventative solutions across Sales process to Sales Integrity Lead.
- Provide the relevant leadership team with continual feedback on the findings of the quality assurance checks.
- Completes detailed reporting of all quality assurance checks made and provides recommendations for improvement.
- Escalates compliance failures or breaches of policies, procedures or legislation to the relevant Sales department leaders.
- Actions and analyses all data integrity reports to procedure and at the agreed frequency.
- Provides constructive feedback of data integrity results to relevant team leaders.
- Maintains Sales Data Integrity reporting with the name of all reports, their relevant descriptions and remedial action.
- Informs the Sales Integrity Lead of all data integrity requests and tasks received from other departments for collaborative prioritisation.
- Analyses and provides insights on data integrity performance trends.
- Continually looks at ways to improve current processes in line with the Bank’s business process improvement policy and strategic plan.

**About You**

Other Criteria:

- Financial Services Reform Tier 2 accreditation
- Cert IV in Financial Services is desirable
- Quality Assurance experience in Lending is desirable

**About us**:
Teachers Mutual Bank Limited is one of the largest mutual banks in Australia. We are a globally-recogniszed socially responsible bank with profit-for-purpose as the business model and philosophy. At our Bank, social responsibility is built-in, not bolted on and drives our business practices, people, and products.

We are proud to serve some of Australia’s essential workers in education, emergency services and healthcare. We believe they deserve a bank that does good for their community.

We have been named one of the World’s Most Ethical Companies for ten years in a row and are a Certified B Corp Bank.

Our employees embrace our organisation’s values of passion, advocacy and sustainability, and contribute to a diverse and inclusive workplace culture founded on mutual respect, equality and a focus on striving to deliver exceptional member service.

**How to apply**:
Please click the APPLY button and follow the prompts.

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